Skip to main content
Salesforce

Salesforce + Alibaba Cloud

Unleash digital power in china

China's distinctive digital landscape offers organisations opportunities to enhance their digital footprint and realise their commercial potential. Yet, some enterprises may encounter difficulties in navigating China's robust security regulations, potentially impeding their expansion in the region. Deloitte Digital provides guidance and support to localise your Salesforce implementation through Alibaba Cloud migration.

End-to-end Salesforce localisation in China

The trend of multinational companies localising in China and Chinese companies globalising is evident. With Salesforce teaming up with Alibaba Cloud strengthen operations in China, Deloitte Digital works closely with Salesforce and Alibaba Cloud to assist enterprises in achieving their AI,dataand customer relationship management transformation with comprehensive end-to-end capabilities.

Young Woman is Using Contactless NFC Payment App Installed on Her Smartphone to Pay for Gourme Street Food. ; Shutterstock ID 1727296540; purchase_order: Deloitte – Fintech

Salesforce & Alibaba Cloud

Alibaba Cloud addresses Salesforce users' concerns about data compliance and enables Salesforce to fully embrace China's digital technology capabilities and other platforms, thereby Offerings enterprises more flexibility in integrating into the local channels and ecosystem. Besides, the adoption of domestic Alibaba Cloud data centres will likely significantly improve Services access speed and enhance user experience. Additionally, Products after-sales Services and operational support for Salesforce in the Greater China region will now be handled by Alibaba Cloud, ensuring a timely response and guaranteeing Products support for users in China.

Accelerate digital growth in China with Salesforce + Ali

Explore the opportunities for digital transformation within the regulatory landscape of China. Learn how multinational companies can thrive and maximise growth in the Chinese market while complying with the country's Cybersecurity Law (CSL). Discover how Salesforce China Customer 360 enables seamless cross-border data transmission and ensures the protection of sensitive personal data.

Get in touch

Frank Yu Changzhao

Salesforce Alliance Leader, Deloitte China

Frank Yu is a Partner in Deloitte Digital (C&M). With over 20 years of work experience on CRM, ERP and e-business consulting, Frank now leads the CRM practice for China mainland. He is a senior architect on Digital area - Salesforce.com, D365 and digital marketing areas. In the past years, Frank has supported many business owners with digital transformation. As the CRM leader and Salesforce GCR country leader, Frank manages the service to the clients in various industries including Manufacture, Energy& Utilities, Finance, Telecom and Retail.

Deloitte Services

Strategic localisation advisory

Deloitte can provide advice on security strategy and strategic planning for the "China for China" localisation blueprint design, considering compliance challenges, current operating models and organisational and systems landscape. This encompasses data management solutions, organisation management solutions and project implementation roadmap

Find out more

Deloitte Salesforce Migration Services

Deloitte provides an intuitive migration tool that helps to minimise manual operations during deployment. The Deloitte migration tool features a user-friendly visual interface for streamlined metadata packaging and deployment. It also automatically identifies and imports related data into the target environment, helping to ensure a seamless and efficient migration process for the entire environment.

Find out more

Operate with Deloitte

The migration is more than just a technical matter. There are various other changes and considerations involved, including data security compliance, integration with other applications, the code deployment process, data synchronisation between AliCloud Hyperforce and the organisation’s existing international instance and adjustments to the operating model and organisational structure based on the new China instance. Deloitte's Operate Services offers experienced talent, advanced technology and transformation capabilities to provide long-term support for your business.

Find out more

Recognition

Partner MVP 2024 for Salesforce on Alibaba Cloud