Zdeněk is a Manager in in the Supply Chain & Network Operations team at Deloitte Czech Republic. He has more than 10 years of experience delivering complex transformation initiatives for leading financial services and automotive organizations.
Zdeněk specializes in business architecture, process optimization and digital transformation, with strong focus on identity and access management, customer experience and technology adoption. He has led and supported large-scale programs including core system transformations, digital identity implementations, multi-channel platform design and robotic process automation initiatives. In his work, he helps organizations translate business needs into effective operating models and technology-enabled solutions.