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Jakub Bakowski

Delivery Director | Consulting

I am a Project & Programme Manager with over 10 years of consulting and IT experience, specializing in CRM implementations and digital transformation for the Automotive and Financial Services sectors. I lead the CRM Automotive Hub in Central Europe, driving customer-centric digital solutions and guiding high-performing teams to deliver impactful results across the region.

My track record includes managing transformation programs for national sales companies, dealer networks, and automotive finance organizations, with focus on sales model transformation, marketing automation, financial product sales, and fleet management. With a holistic understanding of strategy, business transformation, and IT delivery, I combine strategic insight, leadership, and hands-on expertise to successfully deliver complex initiatives that bridge business, processes, and technology.