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Ahead of this year’s holiday shopping season,
retailers are facing many changes behind the

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scenes. Responding to trade policy and new technology,
for example.

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But they’re also responding to a big shift
happening at the front of the store.

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Our survey of 50 major retail buyers shows that
consumers are changing in meaningful ways.

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Seventy-six percent of the retailers we surveyed believe
shoppers are focused almost entirely on

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promotions this year, waiting for sales before
they purchase discretionary items.

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And they’re often reaching for private-label
products—the store brands.

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Retailers expecting sales of their store brands
to grow faster than big national brands, this

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holiday season. Value, in many cases, is outweighing brand
loyalty.

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Retailers should take note.

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They’re expanding their selection of low-price
options and planning promotional events even

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earlier in the season.

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In fact, 84% told us they’re planning holiday
sales in early October.

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But here’s what’s really interesting.

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Despite all these challenges, retailers are
optimistic.

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They expect sales to rise 4.5% on average this
season.

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That’s impressive for an industry facing trade
uncertainty and increasingly cost-conscious

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customers.
The companies coming out ahead aren’t just

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reacting to change, they’re anticipating it.

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They’re acting early, sourcing smart, using
technology effectively,

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and finding new ways to deliver value.

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Right now, what people want is a good deal on
their holiday shopping—

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even if they don’t realize just how much
innovation is helping behind the scenes to make

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that possible.