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C-suite executives largely agree that generative AI is worth exploring. 

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They don't seem to agree on how to measure its impact. 

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A global survey of 1,600 business and technology leaders 

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across 14 countries showed a disconnect between how the two groups 

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prioritize key performance indicators (KPIs) of AI in general. 

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The business leaders surveyed tended to focus on KPIs 

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that look inward, at things like process effectiveness,

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employee utilization rates, and employee development. 

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Tech leaders tended to look at outward metric like sales of new products, 

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sales through new platforms, and customer satisfaction markers. 

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As organizations move from small AI experiments to larger investments,

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agreeing on what to measure will become increasingly important.

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