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What if technology could become more human?

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It's already intellectually intelligent.

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Adding emotional intelligence could enable
technology to sense how humans are feeling and

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then respond appropriately.

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Technology can inject EQ into the equation by
applying human-centered design and solutions

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powered by artificial intelligence to better
sense an individual's values, beliefs,

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and desires, tailor responses accordingly,
and enable more human and humane experiences

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at scale.
These experiences, in turn, can open a new

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world of possibilities as customer service
bots recognize when callers are agitated and

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defuse the situation with empathetic responses.

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Brain activity monitors detect when first
responders are tired, stressed, or distracted,

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and then prompt them to take a break.

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Digital therapeutics can help nurses and
doctors manage a patient's whole self: mind,

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body, and behaviors.

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By developing technology that fosters more
human interactions, organizations can inspire

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deep emotional connections to products and
brands, drive human engagement and new ways of

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working, and create new business models to
help secure a durable and lasting competitive advantage.

