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Good afternoon and welcome to
Enabling Analytical and QC Labs

eb47089c-62c7-4ad4-b267-120945a0c6c9-1
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of the Future.

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This is a sponsored session by
Deloitte.

d83c5428-e01c-4202-90a2-f92c12a017e6-0
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I am Brandon Pastor, I'm Senior
Director of professional

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development here at ISP E, so if
you're interested in all things

d83c5428-e01c-4202-90a2-f92c12a017e6-2
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training, I'm the person to see
for that, whether it's a custom

d83c5428-e01c-4202-90a2-f92c12a017e6-3
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event or a public event as well,
anything under that QMS

d83c5428-e01c-4202-90a2-f92c12a017e6-4
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umbrella, umbrella we are
responsible for.

d5ae564c-c2d7-49b2-b1e2-bc162f034386-0
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I just want to give you a few
bits of information before we

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start.

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BIOS for these two speakers are
available online if you want to

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read further about their
backgrounds.

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They're also on the conference
website and the app as well.

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If there's any handouts that are
associated with this, there's

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they're available electronically
on the virtual platform as well.

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These sessions are on demand and
their recordings will be on a

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virtual platform about 3 weeks
after the conference is over.

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They'll be available for about
90 days as well.

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This session is being recorded.

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So I ask speakers as well as
anyone who has a question,

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speak, wait for the mic and
speak clearly into the mic as

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well.

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Now allow me to introduce your,
your two speakers.

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So immediately to my right as
LAX Ernakil and his colleague is

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Iknam Gill.

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I'll, I'll allow you to take it
away.

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And they have asked me to allow
you to ask questions while

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they're presenting.

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So if you need a question, just
get my attention and I'll bring

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the mic over to you.

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Thank you.

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Thank you very much.

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Good afternoon, everybody.

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And we are the last step between
you and drinks.

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So we will try and make this as
interesting as we can.

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My name is Loxburn and Kailai
lead Deloitte's Life Sciences

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operations practice.

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That's all things from process
development, analytical

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development all the way to
planning and fulfillment and

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distribution of products.

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So all of that operations
practice, that's the practice

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that I represent what we're
going to talk about today.

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I want to start with an anecdote
that I typically use because it

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comes from my thesis advisor who
is a who's a researcher in

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pharmaceutical manufacturing.

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And one of the things that he
would say always is the best way

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to reduce variability in your
process is to not measure it.

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Looking for.

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OK, there you go.

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So then the next best way
obviously is to measure it when

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the process is happening on the
line, right?

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So that's what process
analytical technologies is all

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about.

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But the end to end process
analytical technology revolution

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is still in underway.

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And with the limits of physics
and with the limits of chemistry

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and with the limits of other
challenges that we have, we may

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never get there.

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We could, but we may never get
there.

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So then what remains to be seen
is how can we use what we've

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been dealt with, the cards we've
been dealt with, which is the

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labs of today, to take them to
the future.

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And that's what this talk is
about.

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What?

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What we'll start.

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We have 3 acts if you go to the
next page.

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I'm used to saying if you go to
the next page.

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So we have 3 acts.

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We are going to start first by
painting a picture of the

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future.

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Another anecdote that my advisor
would say always is if you don't

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know where you're going, you'll
never get there.

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So we want to be able to paint
the picture of what is it, how

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can we imagine with the cards
we've been dealt with for a

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future in labs?

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The second act is in order to
get there, you need to build an

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appropriate vehicle.

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You need to build some form of
an enabler or enablers to get

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there.

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So we'll talk about what those
enablers are and how those

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enablers will get you along the
tracks or the OR the paths to

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change.

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And then we'll talk about that
journey.

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All of you all will not be on
the same journey.

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So what does that look like for
different people or different

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different entities, different
companies coming from different

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walks of life, different
legacies.

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So we'll talk about those three
acts and I'll start with the

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first one and then my colleague
will continue the conversation

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around talking about enabler.

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So first and foremost, let's
let's all imagine kind of you

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know where what the future
should look like.

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But before we do that, it's
important to understand the why,

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right?

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I think we all agree that
today's pharmaceutical and

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biopharma in mind meant is much
more complex.

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I think every one of us live
this every day.

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There are products that have
unique requirements in terms of

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whether it's product quality
attributes, whether it's in

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process controls, material
controls, the number of complex

66bd9d07-782e-4a44-8911-4e5f5c614079-3
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tests and evaluations that you
have to do for a product have

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significantly explored that
correspondingly has increased

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the number of tests that you're
running in your labs.

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Your, your regulators are
looking at it and saying you

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need to, you need to get
repeatable tests and you need to

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assure that your quality is what
it is and, and, and that you can

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actually stand behind your
results.

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And then of course, on the other
side, your colleagues in

85f92a51-f6f0-4e5b-a677-f5fe2c05f80a-1
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commercial are saying, hey, when
can I get the product

85f92a51-f6f0-4e5b-a677-f5fe2c05f80a-2
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immediately in the market
because I don't want to lose a

85f92a51-f6f0-4e5b-a677-f5fe2c05f80a-3
05:17.915 --> 05:20.493
days of sale in the market and
impact patients on a daily

85f92a51-f6f0-4e5b-a677-f5fe2c05f80a-4
05:20.493 --> 05:20.760
basis.

c0fd94ac-b4f2-4282-9066-9ff89debe28a-0
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Not only that, there was another
conversation we had this morning

c0fd94ac-b4f2-4282-9066-9ff89debe28a-1
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where you don't have the people
to be able to do all these tests

c0fd94ac-b4f2-4282-9066-9ff89debe28a-2
05:28.620 --> 05:30.720
available in the market right
now.

f0c293b8-dba9-4d03-894c-14b8b683a8fa-0
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Like there is a significant war
on talent, there's a gap in

f0c293b8-dba9-4d03-894c-14b8b683a8fa-1
05:34.194 --> 05:34.600
talent.

d6bc931d-3937-4714-a714-e8c067fa2950-0
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So how do you get to a future
state that you can actually

d6bc931d-3937-4714-a714-e8c067fa2950-1
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satisfy many of these challenges
that you're facing?

843a8bb9-6179-4d06-93dc-2d077963c597-0
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And So what we see when we think
about a lab of the future, we

843a8bb9-6179-4d06-93dc-2d077963c597-1
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imagine a lab where biometrics
will define which operators are

843a8bb9-6179-4d06-93dc-2d077963c597-2
05:51.969 --> 05:55.506
coming to the floor and when
they and when they are

843a8bb9-6179-4d06-93dc-2d077963c597-3
05:55.506 --> 05:59.587
performing their tests on the
floor, they get trained, they

843a8bb9-6179-4d06-93dc-2d077963c597-4
05:59.587 --> 06:03.600
have the capabilities to execute
the tests live and ready.

a8f82d05-cfd1-4f1a-8506-1b7e118815f9-0
06:04.440 --> 06:08.983
The samples are being prepared
in an automated way and are

a8f82d05-cfd1-4f1a-8506-1b7e118815f9-1
06:08.983 --> 06:13.295
getting to the sampling
stations, to the to the testing

a8f82d05-cfd1-4f1a-8506-1b7e118815f9-2
06:13.295 --> 06:15.760
stations in an automated manner.

f9f9e443-33f2-4e2e-8eea-31bc227bdf20-0
06:16.280 --> 06:20.436
The outcomes are captured
digitally and automatically kind

f9f9e443-33f2-4e2e-8eea-31bc227bdf20-1
06:20.436 --> 06:24.592
of trans transferred over to
where the the the analysis is

f9f9e443-33f2-4e2e-8eea-31bc227bdf20-2
06:24.592 --> 06:25.720
being performed.

ca262b57-9cf9-48c3-ad9c-df610570425e-0
06:26.360 --> 06:30.040
Exceptions are automatically
classified.

0c159c8d-7afd-47d2-a5ee-3922bb06c727-0
06:30.040 --> 06:33.935
Exceptions are automatically
kind of defined and, and managed

0c159c8d-7afd-47d2-a5ee-3922bb06c727-1
06:33.935 --> 06:37.705
and, and, and delivered to the
right authorities within the

0c159c8d-7afd-47d2-a5ee-3922bb06c727-2
06:37.705 --> 06:41.788
within within the company to to
adjudicate what to do with those

0c159c8d-7afd-47d2-a5ee-3922bb06c727-3
06:41.788 --> 06:42.480
exceptions.

9023d247-ce4b-4b3d-9c1e-4b4baf3cc5f2-0
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And then of course the end to
end process is continuously

9023d247-ce4b-4b3d-9c1e-4b4baf3cc5f2-1
06:45.726 --> 06:47.240
monitored on an ongoing basis.

825db587-821b-4a53-83db-fcd409829cac-0
06:47.480 --> 06:50.115
So you can actually get more
from the assets that you've

825db587-821b-4a53-83db-fcd409829cac-1
06:50.115 --> 06:51.040
already invested in.

0577063a-0d93-40b7-8925-3a9e733fe9b9-0
06:51.520 --> 06:57.200
So this is an achievable
outcome.

b93cbc8a-aa5a-4853-8060-1fc4800048e0-0
06:57.200 --> 07:00.832
And this is achievable because
as my colleague will shortly

b93cbc8a-aa5a-4853-8060-1fc4800048e0-1
07:00.832 --> 07:04.100
talk about it, some of the
features that belie how to

b93cbc8a-aa5a-4853-8060-1fc4800048e0-2
07:04.100 --> 07:06.280
achieve this future is all
present.

9143c60e-90f8-49ca-947d-22192d0e0e36-0
07:06.320 --> 07:09.576
And so with that, I will pass it
to Iknam who will talk about

9143c60e-90f8-49ca-947d-22192d0e0e36-1
07:09.576 --> 07:12.360
kind of what what it is to kind
of get get us there.

4a48d536-59b9-45fe-a768-cc9211ebaae3-0
07:12.360 --> 07:19.158
Before I jump in any questions,
please feel free to to stop us

4a48d536-59b9-45fe-a768-cc9211ebaae3-1
07:19.158 --> 07:24.770
at any time if you wanted to
during the discussion.

0ba6c3e9-8cb2-410b-adfe-cf1190edff82-0
07:24.770 --> 07:30.021
So building on what Lux just
said, if I can get to the next

0ba6c3e9-8cb2-410b-adfe-cf1190edff82-1
07:30.021 --> 07:35.273
line, if I can use this right,
yeah, a lot of what we think

0ba6c3e9-8cb2-410b-adfe-cf1190edff82-2
07:35.273 --> 07:40.612
about as key enablers for what
can be a lab of the future or

0ba6c3e9-8cb2-410b-adfe-cf1190edff82-3
07:40.612 --> 07:41.399
next Gen.

a26f8128-4581-4f20-b258-5454cbc9ea84-0
07:41.400 --> 07:45.761
labs are very well, I would say
distributed in either the

a26f8128-4581-4f20-b258-5454cbc9ea84-1
07:45.761 --> 07:48.920
manufacturing space or the
R&amp;D space.

28b5e414-8378-4953-8165-c3256d3b72a5-0
07:48.920 --> 07:52.744
And essentially what what we're
looking at from a lab

28b5e414-8378-4953-8165-c3256d3b72a5-1
07:52.744 --> 07:56.497
perspective is for QC and
analytical laboratories to

28b5e414-8378-4953-8165-c3256d3b72a5-2
07:56.497 --> 08:00.887
essentially I, I want to say
catch up, but I also want to say

28b5e414-8378-4953-8165-c3256d3b72a5-3
08:00.887 --> 08:02.799
that become the focus area.

1d40703a-1a97-47eb-b3f8-d9c4a4c3d38f-0
08:03.720 --> 08:08.275
Analytical typically has been an
afterthought and we focus on

1d40703a-1a97-47eb-b3f8-d9c4a4c3d38f-1
08:08.275 --> 08:12.830
manufacturing and we focus on
manufacturing quality, capacity

1d40703a-1a97-47eb-b3f8-d9c4a4c3d38f-2
08:12.830 --> 08:14.080
and optimization.

3800d5e4-acfe-4302-b9e6-330be5bdc1c6-0
08:14.560 --> 08:19.000
But we're starting to see labs
quickly become the bottleneck.

d8d6a516-b6ca-4aa3-bc60-e2906c18f9db-0
08:19.520 --> 08:22.785
And So what you see here, the
trends that are catalyzing

d8d6a516-b6ca-4aa3-bc60-e2906c18f9db-1
08:22.785 --> 08:26.280
change may already be very well
understood from other areas.

9a2d5852-2cc6-48e1-b0c0-66b0310ae3a2-0
08:26.280 --> 08:29.460
But what I want to talk about is
really how are they coming into

9a2d5852-2cc6-48e1-b0c0-66b0310ae3a2-1
08:29.460 --> 08:30.880
play in the laboratory space.

4582129f-c5da-4212-8ca6-6fb3edc05e02-0
08:31.280 --> 08:35.808
So digital operations is
probably where we have the most

4582129f-c5da-4212-8ca6-6fb3edc05e02-1
08:35.808 --> 08:40.655
kind of effort and progress
today with not just foundational

4582129f-c5da-4212-8ca6-6fb3edc05e02-2
08:40.655 --> 08:45.581
software like limbs etcetera,
but also workflow optimization,

4582129f-c5da-4212-8ca6-6fb3edc05e02-3
08:45.581 --> 08:48.760
some some level of automation
etcetera.

86920b03-73cc-406a-81a1-f25a05db7090-0
08:48.760 --> 08:52.133
So really kind of building what
is a lot of work being done in

86920b03-73cc-406a-81a1-f25a05db7090-1
08:52.133 --> 08:55.560
the digital operations within a
laboratory within a QC setting.

ab4778d2-f999-4857-a9b5-f8eca2f115e4-0
08:55.600 --> 09:00.875
For example, assets has taken, I
would say a big turn with the

ab4778d2-f999-4857-a9b5-f8eca2f115e4-1
09:00.875 --> 09:06.235
advances in PAT, not just from
when PAT started, but to, to the

ab4778d2-f999-4857-a9b5-f8eca2f115e4-2
09:06.235 --> 09:09.920
frequency in which PAT is being
used today.

8bf2e754-2af1-4040-8bc5-68370794e367-0
09:09.920 --> 09:13.504
And then how those assets are
essentially integrated with the

8bf2e754-2af1-4040-8bc5-68370794e367-1
09:13.504 --> 09:16.510
systems as well as the
automations that are are are

8bf2e754-2af1-4040-8bc5-68370794e367-2
09:16.510 --> 09:17.840
running the laboratory.

26fd478a-2c64-4c8b-9347-7dae4c17ebaf-0
09:17.840 --> 09:22.269
So we're seeing a lot more in
terms of integrations with

26fd478a-2c64-4c8b-9347-7dae4c17ebaf-1
09:22.269 --> 09:26.854
assets as well as the, the
exchange of data in that space,

26fd478a-2c64-4c8b-9347-7dae4c17ebaf-2
09:26.854 --> 09:31.828
the human element of, of running
laboratories, the analyst that

26fd478a-2c64-4c8b-9347-7dae4c17ebaf-3
09:31.828 --> 09:36.957
is an area that is very much top
of mind now in primarily across,

26fd478a-2c64-4c8b-9347-7dae4c17ebaf-4
09:36.957 --> 09:41.542
you know, QC lab leaders is the,
the human experience, the

26fd478a-2c64-4c8b-9347-7dae4c17ebaf-5
09:41.542 --> 09:46.204
analyst at the center of all
this activity and how best are

26fd478a-2c64-4c8b-9347-7dae4c17ebaf-6
09:46.204 --> 09:51.256
they served and how best do they
experience what is a lab of the

26fd478a-2c64-4c8b-9347-7dae4c17ebaf-7
09:51.256 --> 09:51.800
future?

01970df2-4f4c-4dd0-861e-02168be0ff93-0
09:52.360 --> 09:56.020
So essentially we, we could call
it the connected analyst, but

01970df2-4f4c-4dd0-861e-02168be0ff93-1
09:56.020 --> 09:59.797
putting yourselves in the shoes
of an analyst, how from the time

01970df2-4f4c-4dd0-861e-02168be0ff93-2
09:59.797 --> 10:03.283
that they arrive to work using
NEMI bands or something like

01970df2-4f4c-4dd0-861e-02168be0ff93-3
10:03.283 --> 10:06.595
that to how they progress the
entire day from scheduling

01970df2-4f4c-4dd0-861e-02168be0ff93-4
10:06.595 --> 10:10.372
automations, etcetera, all tied
to the experience of the analyst

01970df2-4f4c-4dd0-861e-02168be0ff93-5
10:10.372 --> 10:11.360
in and of itself.

494d8aea-21fe-4ac9-9eef-4afc73310e8e-0
10:12.280 --> 10:15.839
And then as we progress through
this, through this transition,

494d8aea-21fe-4ac9-9eef-4afc73310e8e-1
10:15.839 --> 10:17.760
we come to predictive
operations.

10162147-47be-4d12-b7f7-c407e25d1b18-0
10:18.000 --> 10:21.815
And this is truly where you, we
have the AI and ML advances and

10162147-47be-4d12-b7f7-c407e25d1b18-1
10:21.815 --> 10:25.510
all of the technologies that
will essentially look at what is

10162147-47be-4d12-b7f7-c407e25d1b18-2
10:25.510 --> 10:28.908
data today, transition into
information to knowledge, if

10162147-47be-4d12-b7f7-c407e25d1b18-3
10:28.908 --> 10:32.485
you're able to get to that place
and then ultimately to, to

10162147-47be-4d12-b7f7-c407e25d1b18-4
10:32.485 --> 10:36.360
wisdom and have those predictive
operations to support your lab.

5619b9cc-319f-417d-b5aa-750f5832702b-0
10:36.920 --> 10:40.350
So kind of we've bucketed we, we
feel like this is, it's, it's

5619b9cc-319f-417d-b5aa-750f5832702b-1
10:40.350 --> 10:43.780
sort of a spectrum starting from
the left with things that are

5619b9cc-319f-417d-b5aa-750f5832702b-2
10:43.780 --> 10:44.760
more foundational.

5c2d1bea-5f78-434c-95d7-7f2f971168d9-0
10:44.760 --> 10:48.121
And then as you advanced in
terms of your maturity, you take

5c2d1bea-5f78-434c-95d7-7f2f971168d9-1
10:48.121 --> 10:50.160
out some more advanced
capabilities.

2767a8da-999b-4983-8f44-425e69de0a38-0
10:51.040 --> 10:52.680
So I'll pause you and see any
questions.

0da37b87-9c9c-40bb-9eff-0017da5749d3-0
10:59.280 --> 11:00.760
OK, I think this is frozen.

ed3dae62-5c95-4b39-9fe0-98ca5dc511d7-0
11:02.120 --> 11:02.960
OK, there we go.

a6c6d7cc-1103-4f46-b0eb-bb94e422589e-0
11:03.560 --> 11:07.040
So what does, what does a lab
evolution look like?

5cac6e03-a876-4196-a4b0-652b6a00dc95-0
11:07.040 --> 11:10.524
If, if we build a, you know,
ground ourselves in certain

5cac6e03-a876-4196-a4b0-652b6a00dc95-1
11:10.524 --> 11:14.376
trends that we see are going to
impact the evolution of QC and

5cac6e03-a876-4196-a4b0-652b6a00dc95-2
11:14.376 --> 11:18.228
analytical laboratories in the
near future, What does where do

5cac6e03-a876-4196-a4b0-652b6a00dc95-3
11:18.228 --> 11:18.840
you begin?

cc7f4630-8591-417c-b816-9ae1c78deaca-0
11:18.840 --> 11:20.200
What does that really look like?

b984908c-2205-4d5b-b298-f770a1f9e934-0
11:20.560 --> 11:24.756
And based on our more recent
experience, also some of our

b984908c-2205-4d5b-b298-f770a1f9e934-1
11:24.756 --> 11:29.025
dated experience, I would say
that the the progress is not

b984908c-2205-4d5b-b298-f770a1f9e934-2
11:29.025 --> 11:30.400
necessarily linear.

63c1045c-f771-47d3-91dd-d397b781d870-0
11:30.400 --> 11:32.760
So you don't have to start at
the same place.

ef3d4c6e-23db-47b9-bbd1-47d0f9e1582a-0
11:33.120 --> 11:37.040
And I think that's really
important because you see bits

ef3d4c6e-23db-47b9-bbd1-47d0f9e1582a-1
11:37.040 --> 11:40.960
and pieces of of work being done
across different areas.

023a969f-7d26-48ea-909d-4da1877084a5-0
11:41.000 --> 11:44.604
You see a lot of times QC labs
are embedded within

023a969f-7d26-48ea-909d-4da1877084a5-1
11:44.604 --> 11:48.844
manufacturing sites and you
could see potentially labs take

023a969f-7d26-48ea-909d-4da1877084a5-2
11:48.844 --> 11:53.155
on different initiatives in
order to advance what is the lab

023a969f-7d26-48ea-909d-4da1877084a5-3
11:53.155 --> 11:54.640
of the future vision.

37f0972a-7ebf-4add-b35f-be84651b4780-0
11:55.080 --> 11:58.872
So you could start with a focus
on methods and we've, we are

37f0972a-7ebf-4add-b35f-be84651b4780-1
11:58.872 --> 12:02.539
seeing now the analytical
transfers is probably one of the

37f0972a-7ebf-4add-b35f-be84651b4780-2
12:02.539 --> 12:04.840
biggest bottlenecks in the
industry.

8fb2751a-86c7-4324-994f-408679640c91-0
12:04.840 --> 12:08.726
We've talked a lot about tech
transfers and we're seeing that

8fb2751a-86c7-4324-994f-408679640c91-1
12:08.726 --> 12:12.675
momentum and energy being spent
on analytical method transfers

8fb2751a-86c7-4324-994f-408679640c91-2
12:12.675 --> 12:16.248
because that's equally time
consuming and, or often even

8fb2751a-86c7-4324-994f-408679640c91-3
12:16.248 --> 12:19.883
something that can become a
gating factor in terms of how

8fb2751a-86c7-4324-994f-408679640c91-4
12:19.883 --> 12:21.200
quickly you can move.

28271555-1af3-483c-a95b-632f527d609e-0
12:22.440 --> 12:26.041
And if we go around this sort of
circle here, and I would, I

28271555-1af3-483c-a95b-632f527d609e-1
12:26.041 --> 12:29.880
would take you from sort of left
to right, really looking at the

28271555-1af3-483c-a95b-632f527d609e-2
12:29.880 --> 12:33.777
life cycle of a sample, the data
that goes along with it, as well

28271555-1af3-483c-a95b-632f527d609e-3
12:33.777 --> 12:34.840
as the experience.

ce2128ed-8680-4be8-aca1-6811dcd513fb-0
12:34.960 --> 12:36.600
This that's centered on the
analyst.

0b2551b2-f2f4-433c-abc5-c6a9a2d6edf8-0
12:36.600 --> 12:40.181
So like 3 components here, the,
the experience of the analyst,

0b2551b2-f2f4-433c-abc5-c6a9a2d6edf8-1
12:40.181 --> 12:43.477
what happens with the sample as
well as all the data that

0b2551b2-f2f4-433c-abc5-c6a9a2d6edf8-2
12:43.477 --> 12:44.160
supports it.

c123c7b0-1092-41e5-a697-daef848f9eaa-0
12:44.520 --> 12:48.030
Any of those components can, you
could essentially choose to dive

c123c7b0-1092-41e5-a697-daef848f9eaa-1
12:48.030 --> 12:49.200
in there and progress.

85100b75-6b3f-4c34-a409-28f623a6e72d-0
12:49.200 --> 12:52.628
So I'll, I'll dive into maybe
digital life cycle management

85100b75-6b3f-4c34-a409-28f623a6e72d-1
12:52.628 --> 12:56.285
because it's top of mind for me
and a client that I'm currently

85100b75-6b3f-4c34-a409-28f623a6e72d-2
12:56.285 --> 12:58.000
working with us on this topic.

55af4d89-6f08-4969-b682-a2b6750a1766-0
12:58.560 --> 13:00.560
I won't go in through all of
that, go into all of them.

d7f5daa2-c0a5-4794-ad67-fd711be2a07a-0
13:01.560 --> 13:07.327
So we have we, we see a
bottleneck in the analytical

d7f5daa2-c0a5-4794-ad67-fd711be2a07a-1
13:07.327 --> 13:08.960
transfer space.

48506411-b8c0-460a-8684-e70368517782-0
13:09.240 --> 13:14.941
We also see methods that are
essentially legacy methods have

48506411-b8c0-460a-8684-e70368517782-1
13:14.941 --> 13:18.680
been up and running for 10/15/20
years.

7760ab2c-a2aa-4efb-a71d-07ec63973804-0
13:19.120 --> 13:23.095
We see the the constant battle
between analysts choosing or

7760ab2c-a2aa-4efb-a71d-07ec63973804-1
13:23.095 --> 13:27.138
having to choose between the
time they spend on transferring

7760ab2c-a2aa-4efb-a71d-07ec63973804-2
13:27.138 --> 13:30.451
new methods into the
laboratories and or optimize

7760ab2c-a2aa-4efb-a71d-07ec63973804-3
13:30.451 --> 13:34.560
existing methods that have been
around for a for a long time.

b962e966-01f7-4cdc-922b-616a884d74b6-0
13:35.160 --> 13:39.931
And the big focus on data right
now is essentially attempting to

b962e966-01f7-4cdc-922b-616a884d74b6-1
13:39.931 --> 13:41.400
eliminate that need.

ed564409-6c5a-4e0f-8edc-50596652a40c-0
13:41.400 --> 13:45.115
So you if you have the right
data, data models and data

ed564409-6c5a-4e0f-8edc-50596652a40c-1
13:45.115 --> 13:49.362
foundation to allow for methods
to transition in as smoothly as

ed564409-6c5a-4e0f-8edc-50596652a40c-2
13:49.362 --> 13:49.960
possible.

9fc12d52-3fad-4daf-8b0e-feace047a09f-0
13:50.280 --> 13:53.315
And the analysts are more
focused on method modernization

9fc12d52-3fad-4daf-8b0e-feace047a09f-1
13:53.315 --> 13:56.560
on in terms of what is within
the laboratories at the moment.

5be84203-53e3-4dba-b80d-86bad6fc3e73-0
13:56.920 --> 14:00.483
And so the focus on creating
this loop where you could

5be84203-53e3-4dba-b80d-86bad6fc3e73-1
14:00.483 --> 14:04.434
accelerate transfers, create
room for your existing analysts

5be84203-53e3-4dba-b80d-86bad6fc3e73-2
14:04.434 --> 14:08.451
to then focus on optimization
and tie that back to R&amp;D is

5be84203-53e3-4dba-b80d-86bad6fc3e73-3
14:08.451 --> 14:12.533
kind of where one of my clients
is choosing to focus the area,

5be84203-53e3-4dba-b80d-86bad6fc3e73-4
14:12.533 --> 14:13.440
their efforts.

c09fb639-165c-4d65-97ac-f6df243c7a2a-0
14:13.800 --> 14:17.821
And that is primarily from the
perspective of having to manage,

c09fb639-165c-4d65-97ac-f6df243c7a2a-1
14:17.821 --> 14:21.842
you know, challenges with talent
and having to optimize kind of

c09fb639-165c-4d65-97ac-f6df243c7a2a-2
14:21.842 --> 14:25.548
the way people are making
decisions about where they spend

c09fb639-165c-4d65-97ac-f6df243c7a2a-3
14:25.548 --> 14:26.240
their time.

59dfde58-02dc-45a0-94a2-063a60cd8c46-0
14:26.800 --> 14:28.440
I can go on to give you other
examples.

94a8ec3f-2718-43bb-8555-3d74a97d6623-0
14:28.440 --> 14:30.080
I don't know, Lex, if you wanted
to add to one of those.

2d53f25b-e73f-45ba-a25c-4fcfd10dd25b-0
14:30.080 --> 14:33.386
Yeah, I'll give another example
about the common sort of

2d53f25b-e73f-45ba-a25c-4fcfd10dd25b-1
14:33.386 --> 14:36.692
objectives of goals that a
number of companies are going

2d53f25b-e73f-45ba-a25c-4fcfd10dd25b-2
14:36.692 --> 14:38.200
out as real time business.

ba6a74f4-fe60-46ab-b1d3-d1abb0f9bec7-0
14:38.480 --> 14:43.303
And in order to be able to get
the real time business, being

ba6a74f4-fe60-46ab-b1d3-d1abb0f9bec7-1
14:43.303 --> 14:48.048
able to get all the data but
release those that have passed

ba6a74f4-fe60-46ab-b1d3-d1abb0f9bec7-2
14:48.048 --> 14:52.240
the set limits becomes a
critical component of that.

3a70b9c8-2634-4748-a4a7-05e051a6a73d-0
14:52.240 --> 14:56.112
And then when you when you want
to review, when you want to

3a70b9c8-2634-4748-a4a7-05e051a6a73d-1
14:56.112 --> 14:59.726
allow for release to occur on
the basis of prior tested

3a70b9c8-2634-4748-a4a7-05e051a6a73d-2
14:59.726 --> 15:03.921
materials or prior tested data,
you want to be able to make sure

3a70b9c8-2634-4748-a4a7-05e051a6a73d-3
15:03.921 --> 15:05.600
that the data is accurate.

589eac8b-ac29-495f-bea4-0ca6ccad031b-0
15:05.600 --> 15:08.670
You want to be able to make sure
that the models are accurate and

589eac8b-ac29-495f-bea4-0ca6ccad031b-1
15:08.670 --> 15:09.880
they're not hallucinating.

e1589538-85db-4afd-a749-89a125d4921b-0
15:09.880 --> 15:13.541
So there's a whole host of
stages of evolution that you go

e1589538-85db-4afd-a749-89a125d4921b-1
15:13.541 --> 15:17.202
through to make review by
exception a reality or real time

e1589538-85db-4afd-a749-89a125d4921b-2
15:17.202 --> 15:18.320
reviews a reality.

7b9772c8-c2c1-46a7-bf07-b2eb432d65fe-0
15:19.560 --> 15:22.986
And that's another journey that
we are working with another

7b9772c8-c2c1-46a7-bf07-b2eb432d65fe-1
15:22.986 --> 15:26.527
client where we are trying to
get that data in place in a, in

7b9772c8-c2c1-46a7-bf07-b2eb432d65fe-2
15:26.527 --> 15:29.726
a way that we can actually
release the Lord as the Lord

7b9772c8-c2c1-46a7-bf07-b2eb432d65fe-3
15:29.726 --> 15:31.040
gets ready for release.

97146398-9004-4b44-9c11-9a94f8b3d254-0
15:31.760 --> 15:36.004
The other, the other area I
would say is there's been a lot

97146398-9004-4b44-9c11-9a94f8b3d254-1
15:36.004 --> 15:38.480
of emphasis on asset
productivity.

1e7a1f11-67b6-49a6-8c76-16c27d7b7c51-0
15:39.760 --> 15:45.187
Many of the OEMs now are looking
to provide data from the lab

1e7a1f11-67b6-49a6-8c76-16c27d7b7c51-1
15:45.187 --> 15:50.527
assets, lab equipment that are
on the lab line available for

1e7a1f11-67b6-49a6-8c76-16c27d7b7c51-2
15:50.527 --> 15:55.692
utilization analysis, scheduling
analysis and productivity

1e7a1f11-67b6-49a6-8c76-16c27d7b7c51-3
15:55.692 --> 15:56.480
analysis.

af430af3-513e-43d1-ac1d-d42e21de0250-0
15:57.200 --> 16:01.763
Now depends on how all the
equipment are in a certain

af430af3-513e-43d1-ac1d-d42e21de0250-1
16:01.763 --> 16:07.002
equipment and certain types of
assets may not be amenable for

af430af3-513e-43d1-ac1d-d42e21de0250-2
16:07.002 --> 16:10.720
this kind of this kind of a
transformation.

2670a052-a06c-4289-a9be-2e6c9c9da7b8-0
16:10.720 --> 16:14.704
But that's another area where as
many of our clients are looking

2670a052-a06c-4289-a9be-2e6c9c9da7b8-1
16:14.704 --> 16:18.259
to build new labs or buy new
equipment, They're trying to

2670a052-a06c-4289-a9be-2e6c9c9da7b8-2
16:18.259 --> 16:22.304
build in the extraction of those
data elements from the assets so

2670a052-a06c-4289-a9be-2e6c9c9da7b8-3
16:22.304 --> 16:26.166
they can actually plan better
and, and, and, and improve their

2670a052-a06c-4289-a9be-2e6c9c9da7b8-4
16:26.166 --> 16:27.760
asset efficiencies better.

2b7acdc1-d6d6-44b2-adfd-aeb3971e9c88-0
16:27.760 --> 16:31.726
So as Iknum said, you can begin
the journey from anyone

2b7acdc1-d6d6-44b2-adfd-aeb3971e9c88-1
16:31.726 --> 16:35.479
dimension or multiple
dimensions, but it's important

2b7acdc1-d6d6-44b2-adfd-aeb3971e9c88-2
16:35.479 --> 16:39.800
to have that clarity of what are
you going to get out of it.

53d8f919-a7e6-46f0-be08-6a25b0e061aa-0
16:39.800 --> 16:42.021
And that's something that we
will talk about later in the

53d8f919-a7e6-46f0-be08-6a25b0e061aa-1
16:42.021 --> 16:42.520
talk as well.

674dd15d-e924-4bc5-8c6c-2b11119ebce4-0
16:42.920 --> 16:44.040
Yeah, thank you for that.

3f846388-fe98-4a43-93c3-e0806ae3fcc0-0
16:44.600 --> 16:46.160
So I mean, I, I guess, yeah, go
ahead.

1fb450a4-77fb-4bfe-8e78-5fb10dbbdee5-0
16:46.480 --> 16:48.080
Yeah, he's going to get a mic.

c143c654-9b89-4d90-a121-b40d48ec793d-0
16:48.120 --> 16:51.811
I think he's going to get a
thank you for that because I

c143c654-9b89-4d90-a121-b40d48ec793d-1
16:51.811 --> 16:53.560
think they're recording it.

da0a7e3f-8b33-479f-b263-bb7e847c5e4e-0
16:53.560 --> 16:54.840
So they want the questions to.

39630ce1-0d17-46c3-a53f-34aa3e5de8c3-0
16:55.280 --> 16:56.000
Yeah, thank you.

0f95e0ef-5800-41f0-854b-a980d45f5ecb-0
16:57.080 --> 16:58.320
So I've got a question.

96d3084f-c7a9-4d54-bbac-274c7d6c783c-0
16:58.320 --> 17:03.190
How is the readiness of the
pharmaceutical companies to

96d3084f-c7a9-4d54-bbac-274c7d6c783c-1
17:03.190 --> 17:07.800
implement those analytical tools
like EAT and so on?

b4bf0035-19ee-4672-bb49-29edb632823f-0
17:08.600 --> 17:09.440
That's a great question.

f8bf415c-6f65-4f2f-a90e-cfdf32f3a11b-0
17:09.440 --> 17:13.929
So I'll, I'll steal from my own
statement that I was going to

f8bf415c-6f65-4f2f-a90e-cfdf32f3a11b-1
17:13.929 --> 17:18.273
end the talk with, which is,
which is, you know, the famous

f8bf415c-6f65-4f2f-a90e-cfdf32f3a11b-2
17:18.273 --> 17:22.618
William Gibson quote that says
the future is here, but it's

f8bf415c-6f65-4f2f-a90e-cfdf32f3a11b-3
17:22.618 --> 17:25.080
just unevenly distributed,
right?

1bbe5316-6fb0-4921-9017-786c372cbe4c-0
17:25.080 --> 17:29.913
So there are pockets of there
are pockets of innovation and

1bbe5316-6fb0-4921-9017-786c372cbe4c-1
17:29.913 --> 17:34.988
readiness in different parts of
the manufacturer, in different

1bbe5316-6fb0-4921-9017-786c372cbe4c-2
17:34.988 --> 17:39.178
in different parts of the
portfolio of sites, labs,

1bbe5316-6fb0-4921-9017-786c372cbe4c-3
17:39.178 --> 17:42.320
assets, products that our
clients see.

51238d3d-4b47-4521-9b6e-935db8a697e1-0
17:42.600 --> 17:47.262
And so is every single product
ready amenable for this kind of

51238d3d-4b47-4521-9b6e-935db8a697e1-1
17:47.262 --> 17:48.520
a transformation?

abde4355-8ddc-4f30-a779-5ee2d3a0b00c-0
17:48.520 --> 17:49.680
The answer is likely not.

3bcaa002-01f5-4330-99aa-87c81ed267b7-0
17:50.680 --> 17:55.026
You need to have the right case
to be able to invest in either a

3bcaa002-01f5-4330-99aa-87c81ed267b7-1
17:55.026 --> 17:59.238
process analytical tool or the
data connectivity from the labs

3bcaa002-01f5-4330-99aa-87c81ed267b7-2
17:59.238 --> 18:02.715
all the way up to the
manufacturing process and tie

3bcaa002-01f5-4330-99aa-87c81ed267b7-3
18:02.715 --> 18:04.120
all of them together.

c977b56d-1028-4047-b4b4-8a6925688744-0
18:04.880 --> 18:08.116
The business case has to make
sense, but the technologies

c977b56d-1028-4047-b4b4-8a6925688744-1
18:08.116 --> 18:09.400
exist, the data exists.

52255feb-63b7-4797-849c-a3ee2d93f984-0
18:09.920 --> 18:14.010
The the the the business case,
again depending on the product

52255feb-63b7-4797-849c-a3ee2d93f984-1
18:14.010 --> 18:16.320
and the asset and what not
exists.

efdbff46-3f2f-42b4-bb8a-579e375987df-0
18:17.160 --> 18:20.307
What what tends to happen is
there are many choices that you

efdbff46-3f2f-42b4-bb8a-579e375987df-1
18:20.307 --> 18:22.320
have in front of you how to get
there.

afbf60db-e0e7-4b45-b326-499037626112-0
18:22.680 --> 18:26.040
And that's that's really where
the challenge lies is like what

afbf60db-e0e7-4b45-b326-499037626112-1
18:26.040 --> 18:29.400
path works for one company would
not work for another company.

77c498b9-4d9f-4e84-bf8b-b790e2fdd6f4-0
18:29.400 --> 18:32.355
And many of our clients are very
used to benchmarking amongst

77c498b9-4d9f-4e84-bf8b-b790e2fdd6f4-1
18:32.355 --> 18:32.880
each other.

e99b0518-42f7-4e28-8635-33618229b4f6-0
18:33.200 --> 18:36.457
And the challenge is they all
come from different legacy of

e99b0518-42f7-4e28-8635-33618229b4f6-1
18:36.457 --> 18:39.877
how they came about their their
own network of labs, their own

e99b0518-42f7-4e28-8635-33618229b4f6-2
18:39.877 --> 18:40.800
network of sites.

85346e9d-a312-4d84-9b46-b74dc02ff2bd-0
18:41.280 --> 18:42.480
Hopefully that answers the
question.

2a18e9e5-f035-416f-850f-8eca2822aad1-0
18:42.480 --> 18:43.560
I don't know if you have
anything more.

06b1b6ea-defa-4c10-a23b-8a1ccf0ef560-0
18:43.720 --> 18:43.880
Yeah.

47ccd5e0-ac73-4926-ad4a-ef557ad2774d-0
18:43.920 --> 18:47.894
The only thing I would I would
add to that is I think the

47ccd5e0-ac73-4926-ad4a-ef557ad2774d-1
18:47.894 --> 18:52.280
readiness is, is, is more about
where they focus their efforts.

01246985-1899-4c01-91ba-e9b5f9a9f7ff-0
18:52.280 --> 18:55.501
And So what I would say is with
with majority of my clients

01246985-1899-4c01-91ba-e9b5f9a9f7ff-1
18:55.501 --> 18:58.776
across across major farmers, if
you introduce the concept of

01246985-1899-4c01-91ba-e9b5f9a9f7ff-2
18:58.776 --> 19:02.267
BAT, what they will tell you is
we're doing it here and here and

01246985-1899-4c01-91ba-e9b5f9a9f7ff-3
19:02.267 --> 19:04.200
here in these sites on these
lines.

73ff53f8-e05f-437d-b2a2-17f7b3b29aad-0
19:04.440 --> 19:05.120
So they're ready.

0a55036b-052b-482b-a303-995234c4dd17-0
19:05.120 --> 19:07.820
It just like where does it make
sense to make that investment is

0a55036b-052b-482b-a303-995234c4dd17-1
19:07.820 --> 19:08.360
the question.

d6fe275f-6a8b-43f9-995f-d8ce89a2667d-0
19:08.360 --> 19:11.520
So I would, I'd be surprised if
folks are not using it at all.

f7b88d81-fd99-4d66-9b3f-0ebad1c4f2f5-0
19:12.160 --> 19:14.714
They're all they're definitely
using it in some way, shape or

f7b88d81-fd99-4d66-9b3f-0ebad1c4f2f5-1
19:14.714 --> 19:14.920
form.

52960b5c-6ea5-40c8-88d5-d2d32eb8aa4d-0
19:14.920 --> 19:16.880
It's just the capacity depends.

c0aac22d-00be-47a8-95a7-b6227150b129-0
19:16.880 --> 19:20.337
And how do you scale it becomes
a question in terms of

c0aac22d-00be-47a8-95a7-b6227150b129-1
19:20.337 --> 19:21.280
prioritization.

0c0dc984-60c6-4c9c-9f43-8475ebaa2cda-0
19:23.280 --> 19:24.760
Can I ask a question as well?

b9a619b6-deca-44b6-8dfa-9a3d784823cd-0
19:25.280 --> 19:29.531
I'm a former analytical chemist
myself, so I'm interested in

b9a619b6-deca-44b6-8dfa-9a3d784823cd-1
19:29.531 --> 19:29.880
this.

0d94b692-4cc8-42df-8409-cb43c281d15d-0
19:30.120 --> 19:35.970
But in my experience, there's a
lot of time that's involved with

0d94b692-4cc8-42df-8409-cb43c281d15d-1
19:35.970 --> 19:37.680
lab investigations.

867b3c70-ad61-441f-9bbf-603505b249dd-0
19:37.760 --> 19:39.240
Is that and part of this as
well.

339f21e0-a3af-4bad-a5bf-cb03daa2ca70-0
19:39.480 --> 19:39.720
Yeah.

ad7477b6-4d73-44bf-961e-01a250d79f2b-0
19:39.960 --> 19:43.575
So the review by exception is
tied with the investigations

ad7477b6-4d73-44bf-961e-01a250d79f2b-1
19:43.575 --> 19:47.374
around the the deviations that
you that occurs in outer specs

ad7477b6-4d73-44bf-961e-01a250d79f2b-2
19:47.374 --> 19:51.112
or out of, you know, equipment,
equipment deviations, sample

ad7477b6-4d73-44bf-961e-01a250d79f2b-3
19:51.112 --> 19:54.605
deviations, step deviations, you
know, and environmental

ad7477b6-4d73-44bf-961e-01a250d79f2b-4
19:54.605 --> 19:55.280
deviations.

eabfa7bc-79b5-4915-9dea-e996f3b09752-0
19:55.800 --> 19:56.280
Exactly.

0729f965-8e27-490b-90a1-4c09cca1a535-0
19:56.320 --> 19:56.480
Yeah.

2e296135-b216-4490-8902-99093df24c2c-0
19:57.440 --> 20:01.810
So I'm a process architect and
been doing lab designs for 20

2e296135-b216-4490-8902-99093df24c2c-1
20:01.810 --> 20:02.240
years.

e5607120-ed6f-4225-ae53-9c35744edab9-0
20:02.240 --> 20:07.054
So, so, so big challenge we run
into and it's very prominent in

e5607120-ed6f-4225-ae53-9c35744edab9-1
20:07.054 --> 20:07.280
Rd.

ae212755-0ca7-4492-a63c-c32f9d952141-0
20:07.320 --> 20:09.360
labs, not as much in QC.

a5b4986a-ed00-49ab-b36c-b4c6bc1cfd9a-0
20:09.840 --> 20:13.800
You know, you see equipment and
newer equipment is coming.

5ab137f2-e25a-49a3-a047-2b5b7514016b-0
20:14.320 --> 20:18.480
For the same lab, you have more
automation coming, but then you

5ab137f2-e25a-49a3-a047-2b5b7514016b-1
20:18.480 --> 20:22.315
have this older equipment
sitting there and there's such a

5ab137f2-e25a-49a3-a047-2b5b7514016b-2
20:22.315 --> 20:25.760
great resistance by the
scientist to let go of that.

546c3e1f-5a1b-495a-a49f-4e4a04b31ce1-0
20:26.160 --> 20:31.406
And we've been pushing very
strongly, you know, some kind of

546c3e1f-5a1b-495a-a49f-4e4a04b31ce1-1
20:31.406 --> 20:36.480
utilization tracking and even
asset management scheduling.

c9742cf2-22bb-4cab-8823-360709e9e1b9-0
20:36.640 --> 20:40.466
We have piloted several
programs, but there's a strong

c9742cf2-22bb-4cab-8823-360709e9e1b9-1
20:40.466 --> 20:44.640
resistance and we have just not
been able to be successful.

3d75568e-1676-4ef5-a0fe-d62dd10938e6-0
20:44.640 --> 20:48.459
Like you have so many projects,
you know, and the client can

3d75568e-1676-4ef5-a0fe-d62dd10938e6-1
20:48.459 --> 20:52.090
see, like the management can see
that this demand for new

3d75568e-1676-4ef5-a0fe-d62dd10938e6-2
20:52.090 --> 20:55.909
equipment should really go hand
in hand with, you know, some

3d75568e-1676-4ef5-a0fe-d62dd10938e6-3
20:55.909 --> 20:57.599
equipment being phased out.

f7afbc59-bf6e-4e17-b8ef-29efc000903a-0
20:57.600 --> 20:59.560
But that's just not happening
actually.

3dd5c716-8ab5-4cc5-a880-034323fc63b3-0
20:59.560 --> 21:03.040
In fact, I'll add one more
complexity to what you said.

ce2f4903-7f4b-48a9-839b-98f595f7f845-0
21:03.320 --> 21:06.491
I've had a client that was
trying to tech transfer out an

ce2f4903-7f4b-48a9-839b-98f595f7f845-1
21:06.491 --> 21:09.280
analytical method from one site
to the other site.

e00f6bd8-316d-4c39-97e4-7aba3b0e48fd-0
21:09.600 --> 21:12.286
They had the exact same
equipment but couldn't reproduce

e00f6bd8-316d-4c39-97e4-7aba3b0e48fd-1
21:12.286 --> 21:14.831
the result, right, because of
whatever feature of the

e00f6bd8-316d-4c39-97e4-7aba3b0e48fd-2
21:14.831 --> 21:17.470
equipment that they had and, and
feature sets and local

e00f6bd8-316d-4c39-97e4-7aba3b0e48fd-3
21:17.470 --> 21:19.120
conditions and so on and so
forth.

8cf189e6-e9a7-4cfe-8089-ca1758a54c1e-0
21:19.120 --> 21:24.002
So that analyst preference or
lab analyst preference for

8cf189e6-e9a7-4cfe-8089-ca1758a54c1e-1
21:24.002 --> 21:28.800
equipment process, so on and so
forth plays a big role.

53b511aa-ab17-46e2-bb8a-51b4b3e39028-0
21:30.360 --> 21:35.466
There's 2 two or three things
that we've seen kind of surmount

53b511aa-ab17-46e2-bb8a-51b4b3e39028-1
21:35.466 --> 21:40.086
that barrier #1 is the, you
know, the, the, the case for

53b511aa-ab17-46e2-bb8a-51b4b3e39028-2
21:40.086 --> 21:44.788
change with respect to the
amount of whether it's time or

53b511aa-ab17-46e2-bb8a-51b4b3e39028-3
21:44.788 --> 21:48.760
cycle time associated with
getting the test out.

80aa77d9-52ec-4a1d-8562-6f54fa56ddba-0
21:49.000 --> 21:51.650
And there are commercial
pressures and you don't have

80aa77d9-52ec-4a1d-8562-6f54fa56ddba-1
21:51.650 --> 21:54.645
that much time it takes, it
takes a lot of effort to kind of

80aa77d9-52ec-4a1d-8562-6f54fa56ddba-2
21:54.645 --> 21:56.560
get that, meet that, meet that
burden.

2af8de2d-65bd-4013-90a6-5c35436926d6-0
21:56.840 --> 22:00.120
The second is just volume of
volume of work.

9e012760-216d-4c8b-b67f-ac6764ec1623-0
22:01.080 --> 22:04.022
We've seen that when you have
significant volume of work in

9e012760-216d-4c8b-b67f-ac6764ec1623-1
22:04.022 --> 22:07.111
year and pretty much most of our
clients and it's different in

9e012760-216d-4c8b-b67f-ac6764ec1623-2
22:07.111 --> 22:10.201
R&amp;D where it's different in
commercial tests where you you

9e012760-216d-4c8b-b67f-ac6764ec1623-3
22:10.201 --> 22:12.800
have very limited budgetary
increase year over year.

87af8b37-02d2-470b-a73f-877fe7d08b49-0
22:13.160 --> 22:16.880
So doing more for less becomes a
lever for action.

3a2bc963-e2be-4111-9001-a755cca6f769-0
22:17.480 --> 22:19.640
But at the end of the day,
there's executive sponsorship.

26eb2750-d25b-4fb1-a9bb-a453c250f705-0
22:19.640 --> 22:22.357
We always lean on an
understanding with senior

26eb2750-d25b-4fb1-a9bb-a453c250f705-1
22:22.357 --> 22:25.595
leaders who can drive that
change and with at different

26eb2750-d25b-4fb1-a9bb-a453c250f705-2
22:25.595 --> 22:29.006
levels in the organization
leaders almost like key opinion

26eb2750-d25b-4fb1-a9bb-a453c250f705-3
22:29.006 --> 22:31.840
leaders that demonstrate how
that change occurs.

a1e075ff-1443-4d85-a96c-313612367094-0
22:31.840 --> 22:35.066
There was a client where we
actually use the lab analysts

a1e075ff-1443-4d85-a96c-313612367094-1
22:35.066 --> 22:38.738
who are using the limb system to
kind of make the case for change

a1e075ff-1443-4d85-a96c-313612367094-2
22:38.738 --> 22:40.240
for the other lab analysts.

aec7bb55-c899-4d04-b844-48747065623a-0
22:40.840 --> 22:43.868
So using their peers, key
opinion leaders who they trust

aec7bb55-c899-4d04-b844-48747065623a-1
22:43.868 --> 22:47.215
as key opinion leaders goes a
long way in kind of changing the

aec7bb55-c899-4d04-b844-48747065623a-2
22:47.215 --> 22:47.640
mindset.

d1cfa037-a27e-4bbf-a5cf-8ec91124c13b-0
22:47.640 --> 22:52.373
If you guess to me, I mean, you
know, you have so much like IoT

d1cfa037-a27e-4bbf-a5cf-8ec91124c13b-1
22:52.373 --> 22:57.255
and we have so many smart assets
now, but we're still not able to

d1cfa037-a27e-4bbf-a5cf-8ec91124c13b-2
22:57.255 --> 23:01.841
connect all the yeah, we're not
able to affect this need for,

d1cfa037-a27e-4bbf-a5cf-8ec91124c13b-3
23:01.841 --> 23:05.983
you know, there's just a
constant need for space, which

d1cfa037-a27e-4bbf-a5cf-8ec91124c13b-4
23:05.983 --> 23:10.199
to me is, I don't know, I don't
think it's really there.

7da218b6-3d90-4a00-80a8-a1ee1e3ffeaa-0
23:10.960 --> 23:14.195
And I think I mean you're on to
something which is which we

7da218b6-3d90-4a00-80a8-a1ee1e3ffeaa-1
23:14.195 --> 23:17.376
haven't listed here, but the,
the culture component of any

7da218b6-3d90-4a00-80a8-a1ee1e3ffeaa-2
23:17.376 --> 23:20.558
transformation that you're
trying to drive and how best do

7da218b6-3d90-4a00-80a8-a1ee1e3ffeaa-3
23:20.558 --> 23:23.793
you change the culture to be
willing to let go of something

7da218b6-3d90-4a00-80a8-a1ee1e3ffeaa-4
23:23.793 --> 23:27.244
that is familiar or an Oreo you
go to is very much in the realm

7da218b6-3d90-4a00-80a8-a1ee1e3ffeaa-5
23:27.244 --> 23:29.239
of like effective change
management.

ddb424e6-90d2-4ab6-bec1-eefb3e183b3c-0
23:29.600 --> 23:33.825
And I think that there is a lot
of focus on laboratories right

ddb424e6-90d2-4ab6-bec1-eefb3e183b3c-1
23:33.825 --> 23:38.117
now, both R&amp;D and and QC and
and QC kind of in a commercial

ddb424e6-90d2-4ab6-bec1-eefb3e183b3c-2
23:38.117 --> 23:38.520
space.

2d1ed5e1-da4f-46d7-8002-9d144246008b-0
23:38.800 --> 23:41.488
So I do think this conversation
and like why do you hold on to

2d1ed5e1-da4f-46d7-8002-9d144246008b-1
23:41.488 --> 23:44.090
something like what's truly the
benefit of doing that versus

2d1ed5e1-da4f-46d7-8002-9d144246008b-2
23:44.090 --> 23:44.560
letting go?

6a44c365-61e5-43ae-9078-71dfc7fa3e80-0
23:44.560 --> 23:47.918
Because there are either faster
or more advanced equipment

6a44c365-61e5-43ae-9078-71dfc7fa3e80-1
23:47.918 --> 23:51.163
that's going to become a big
component as well as you go

6a44c365-61e5-43ae-9078-71dfc7fa3e80-2
23:51.163 --> 23:53.440
through just different
transformations.

f6669d09-bcd2-441d-9dd5-18f73430c37e-0
23:57.480 --> 23:58.520
Sorry, we have two minutes left.

158ffce0-acda-419c-811b-5b4f8a27de48-0
23:58.520 --> 24:00.680
Yeah, so I know we just have a
little bit of more time.

a1044e4e-bf0c-4c05-9ae6-4069e3f060e8-0
24:00.680 --> 24:03.200
So I want to maybe thank you for
those questions.

09816d42-1b3d-48d0-a6bf-1d7cc4b2f1ac-0
24:03.200 --> 24:05.958
By the way, that was really,
really good to have that

09816d42-1b3d-48d0-a6bf-1d7cc4b2f1ac-1
24:05.958 --> 24:06.520
discussion.

838444f6-67fe-4646-a13a-c57e4a2bb447-0
24:06.800 --> 24:10.131
I want to maybe just take us to
a closing, which is kind of the

838444f6-67fe-4646-a13a-c57e4a2bb447-1
24:10.131 --> 24:13.567
journey now that we know kind of
what are the different areas you

838444f6-67fe-4646-a13a-c57e4a2bb447-2
24:13.567 --> 24:16.794
could essentially dabble with
when it comes to thinking about

838444f6-67fe-4646-a13a-c57e4a2bb447-3
24:16.794 --> 24:18.200
what is allowed the future.

92817097-92a1-474a-aac1-ce5b8c43643a-0
24:19.440 --> 24:22.652
I think the journey that an
organization chooses to take can

92817097-92a1-474a-aac1-ce5b8c43643a-1
24:22.652 --> 24:23.600
be very different.

d5414fdd-7fb7-4099-8b58-12f826d3ac9c-0
24:23.680 --> 24:26.359
We've kind of laid out three
components here, but you could

d5414fdd-7fb7-4099-8b58-12f826d3ac9c-1
24:26.359 --> 24:28.280
be anywhere in the middle of the
spectrum.

5a005d0a-4824-4919-8478-04651646d270-0
24:28.800 --> 24:32.140
And so like from an industry
perspective, if you were to

5a005d0a-4824-4919-8478-04651646d270-1
24:32.140 --> 24:35.715
think of this, you know, cell
and gene therapy organizations

5a005d0a-4824-4919-8478-04651646d270-2
24:35.715 --> 24:39.525
that are, you know, bringing up
operations may, may necessarily,

5a005d0a-4824-4919-8478-04651646d270-3
24:39.525 --> 24:42.924
it might be necessary for them
to take this leap leapfrog

5a005d0a-4824-4919-8478-04651646d270-4
24:42.924 --> 24:46.675
approach where you're trying to
be aggressive, You want to test

5a005d0a-4824-4919-8478-04651646d270-5
24:46.675 --> 24:50.192
out different concepts and you
kind of want to move forward

5a005d0a-4824-4919-8478-04651646d270-6
24:50.192 --> 24:53.240
with a very kind of leapfrog
approach, so to speak.

d7d8bc9d-18b6-48ce-85cf-8687f238c53f-0
24:53.640 --> 24:56.200
And then there can be
organizations that have been

d7d8bc9d-18b6-48ce-85cf-8687f238c53f-1
24:56.200 --> 24:58.810
running and, and maintaining QC
labs and, you know,

d7d8bc9d-18b6-48ce-85cf-8687f238c53f-2
24:58.810 --> 25:01.120
pharmaceutical manufacturing for
a long time.

b08d4587-8aa4-47d0-ae88-4203cea1c89a-0
25:01.400 --> 25:05.362
It's also very common to see
organizations to choose to focus

b08d4587-8aa4-47d0-ae88-4203cea1c89a-1
25:05.362 --> 25:07.280
on what are core capabilities.

51ea7165-a2c2-4901-99ed-2a72d74d29a4-0
25:07.680 --> 25:11.000
And you know, that may be
something as simple as we need

51ea7165-a2c2-4901-99ed-2a72d74d29a4-1
25:11.000 --> 25:14.496
to upgrade our limbs and LES
before we can even think about

51ea7165-a2c2-4901-99ed-2a72d74d29a4-2
25:14.496 --> 25:18.049
anything more advanced because
so much depends on it that we

51ea7165-a2c2-4901-99ed-2a72d74d29a4-3
25:18.049 --> 25:21.894
need to spend time on that first
and then gradually kind of build

51ea7165-a2c2-4901-99ed-2a72d74d29a4-4
25:21.894 --> 25:24.400
on what would be more advanced
capability.

ba450a85-eb7d-47d1-9811-8be4db1a56d6-0
25:24.400 --> 25:27.236
So leading to this continuous
improvement path and then all

ba450a85-eb7d-47d1-9811-8be4db1a56d6-1
25:27.236 --> 25:28.560
the combinations in between.

0620e7c8-382e-4276-803c-40e33102e5bd-0
25:28.560 --> 25:31.869
So the message I want to leave
everybody with this slide is

0620e7c8-382e-4276-803c-40e33102e5bd-1
25:31.869 --> 25:35.454
simply that the journey that an
organization is choosing to take

0620e7c8-382e-4276-803c-40e33102e5bd-2
25:35.454 --> 25:38.928
can be so different depending on
the conditions as well as the

0620e7c8-382e-4276-803c-40e33102e5bd-3
25:38.928 --> 25:41.080
drivers for choosing a
transformation.

93fbc3dd-b7a9-4d6a-a49d-399ca89c60bc-0
25:41.840 --> 25:45.065
And we see pretty much well
within the spectrum is where

93fbc3dd-b7a9-4d6a-a49d-399ca89c60bc-1
25:45.065 --> 25:47.160
most of our clients are are
falling.

f27ac6bf-19c8-4c8a-9dc3-23c623ef027e-0
25:51.120 --> 25:55.880
I could just maybe, yeah, I'll
just close, I'll just close.

c19cd8cd-4052-462f-8a42-3b2c75c71925-0
25:55.880 --> 25:58.137
This slide just talks about kind
of, you know, as you think about

c19cd8cd-4052-462f-8a42-3b2c75c71925-1
25:58.137 --> 25:58.240
it.

2e430e3f-32eb-4525-a9ce-853985a37164-0
25:58.240 --> 26:02.105
And I was making the comment
earlier that the future is here,

2e430e3f-32eb-4525-a9ce-853985a37164-1
26:02.105 --> 26:02.480
right?

1ae1074b-c078-4bcd-bc19-4b9a37cc97f7-0
26:02.520 --> 26:03.880
But it's just unevenly
distributed.

87112ab7-3c3b-4ff7-a73d-0b5ab8be50a1-0
26:03.880 --> 26:07.708
But I also don't like that,
that, that, that, that phrase

87112ab7-3c3b-4ff7-a73d-0b5ab8be50a1-1
26:07.708 --> 26:11.470
or, or sentence from William
Gibson, because it actually

87112ab7-3c3b-4ff7-a73d-0b5ab8be50a1-2
26:11.470 --> 26:15.629
takes away agency from people
because if you feel like you can

87112ab7-3c3b-4ff7-a73d-0b5ab8be50a1-3
26:15.629 --> 26:19.523
actually, you know, somebody
else is doing the innovation,

87112ab7-3c3b-4ff7-a73d-0b5ab8be50a1-4
26:19.523 --> 26:19.920
right?

c6ddd021-f278-4e74-a81a-85ed0ae2b0ad-0
26:20.160 --> 26:21.680
Because it's like, I'm, I don't
need to do it.

3a81ddb2-af7c-4acf-9d2c-59a535ac185b-0
26:21.680 --> 26:22.560
I just need to borrow it.

db91ec46-f223-41ff-88c3-cfc8a49e8c69-0
26:22.560 --> 26:25.782
But there is there is agency
involved in pulling that

db91ec46-f223-41ff-88c3-cfc8a49e8c69-1
26:25.782 --> 26:29.421
together and the journeys that
that Iknam talked about to to

db91ec46-f223-41ff-88c3-cfc8a49e8c69-2
26:29.421 --> 26:33.061
constitute the journey that
suits for your situation for for

db91ec46-f223-41ff-88c3-cfc8a49e8c69-3
26:33.061 --> 26:36.701
your specific situation and what
drives that is the business

db91ec46-f223-41ff-88c3-cfc8a49e8c69-4
26:36.701 --> 26:37.000
case.

a4bb895c-5f26-4b98-85e8-aa6d27319b2d-0
26:37.040 --> 26:40.631
And when you and we talked to
many of our clients, the three

a4bb895c-5f26-4b98-85e8-aa6d27319b2d-1
26:40.631 --> 26:43.929
simple business cases that
people go with one, the most

a4bb895c-5f26-4b98-85e8-aa6d27319b2d-2
26:43.929 --> 26:47.579
fundamental 1 and that that we
recommend always is around the

a4bb895c-5f26-4b98-85e8-aa6d27319b2d-3
26:47.579 --> 26:50.877
time to market because
fundamentally what we are trying

a4bb895c-5f26-4b98-85e8-aa6d27319b2d-4
26:50.877 --> 26:54.115
to do with any pharmaceutical
product is to get to the

a4bb895c-5f26-4b98-85e8-aa6d27319b2d-5
26:54.115 --> 26:55.999
patients as quickly as possible.

a68eaecc-6b55-4324-93bb-b44477961030-0
26:56.320 --> 27:00.646
That frames the, the, the, the,
the, the, the most preferred

a68eaecc-6b55-4324-93bb-b44477961030-1
27:00.646 --> 27:01.640
business case.

56e929bd-53c9-41d1-ae65-cc7e9364d34d-0
27:01.640 --> 27:05.004
But it's also the hardest to
kind of tie it to labs

56e929bd-53c9-41d1-ae65-cc7e9364d34d-1
27:05.004 --> 27:09.275
specifically because labs is but
one component of the overarching

56e929bd-53c9-41d1-ae65-cc7e9364d34d-2
27:09.275 --> 27:12.640
value chain in, in delivering
products to patients.

7721b756-2a29-4059-8079-783388d86cb0-0
27:13.360 --> 27:16.715
The second one obviously is what
we used to call in, in the

7721b756-2a29-4059-8079-783388d86cb0-1
27:16.715 --> 27:19.120
consulting parlance, doing more
with less.

41ed0fde-03e8-4882-9c69-dbcc49f55e69-0
27:20.280 --> 27:22.991
Sure, you could do more with
less, but what I have kind of

41ed0fde-03e8-4882-9c69-dbcc49f55e69-1
27:22.991 --> 27:25.840
amended that with my clients to
say is doing quick with less.

6079dd52-ad55-4369-b567-2eca0f5ec88e-0
27:26.320 --> 27:30.492
Can we can we get to the quicker
ways of working on and

6079dd52-ad55-4369-b567-2eca0f5ec88e-1
27:30.492 --> 27:35.038
delivering you know lab results
etcetera whatever it is, you

6079dd52-ad55-4369-b567-2eca0f5ec88e-2
27:35.038 --> 27:38.987
know release product quicker
with the less amount of

6079dd52-ad55-4369-b567-2eca0f5ec88e-3
27:38.987 --> 27:43.160
resources that you can expend in
in the company, right.

8c08ccbd-1609-4452-bbe2-866eb398cb89-0
27:43.160 --> 27:44.680
So that's that's the second
business case.

550b2a0b-9c14-4c53-ba5c-0f892536207c-0
27:44.680 --> 27:47.507
The third business case is
obviously efficiencies, you

550b2a0b-9c14-4c53-ba5c-0f892536207c-1
27:47.507 --> 27:50.540
know, year over year you have
expectations of efficiencies

550b2a0b-9c14-4c53-ba5c-0f892536207c-2
27:50.540 --> 27:53.778
from from leaders in in pharma
operations and how you actually

550b2a0b-9c14-4c53-ba5c-0f892536207c-3
27:53.778 --> 27:56.400
maintain and meet those
commitments of efficiency.

b9477a7d-eb06-442b-9cf4-807ecbdff38d-0
27:56.400 --> 27:59.960
So the business case kind of
falls in one of those.

4d42a97b-3867-4fd6-8f9d-a12bdbb31ef6-0
27:59.960 --> 28:04.897
And what I, what I typically see
many of our clients look for is

4d42a97b-3867-4fd6-8f9d-a12bdbb31ef6-1
28:04.897 --> 28:06.720
what are my peers doing.

a36ba4f7-aafa-4867-a7b8-fc67885a5686-0
28:07.000 --> 28:10.004
And a lot of the times I
actually advise our clients to

a36ba4f7-aafa-4867-a7b8-fc67885a5686-1
28:10.004 --> 28:13.491
kind of chart your own journey,
right, because as much as people

a36ba4f7-aafa-4867-a7b8-fc67885a5686-2
28:13.491 --> 28:16.817
like to look at benchmarks and
what others are doing, it only

a36ba4f7-aafa-4867-a7b8-fc67885a5686-3
28:16.817 --> 28:18.480
gets you part of the way there.

fdfbfa19-b4a7-4f48-88a2-67dd92136f43-0
28:18.880 --> 28:23.008
So anyway, with that, I'll open
it up for any final questions,

fdfbfa19-b4a7-4f48-88a2-67dd92136f43-1
28:23.008 --> 28:25.040
but that's the end of our talk.

857069c0-0644-4dfb-af8a-efb193b31db2-0
28:25.040 --> 28:27.280
You can look us up and connect
with us.

1988e508-8446-410b-bc25-998cec0af1a1-0
28:27.280 --> 28:31.289
We are hanging out in the
exhibition area, but we're also

1988e508-8446-410b-bc25-998cec0af1a1-1
28:31.289 --> 28:32.880
here in the conference.

0278bd8a-4062-4e80-9fbb-3fb337203fcf-0
28:33.600 --> 28:34.000
Thank you.

077c1473-1756-4e23-b6d2-13ddd697da8c-0
28:36.760 --> 28:38.869
There's a, there seems to be a
question there in the corner

077c1473-1756-4e23-b6d2-13ddd697da8c-1
28:38.869 --> 28:39.080
there.

fcd74f27-4aec-4cc4-80ab-02221e538a02-0
28:41.720 --> 28:42.560
I think he has a question.

f1eba4ec-dda2-4589-8a65-2978df61f397-0
29:00.200 --> 29:01.640
Hi, thank you for your
presentation.

65e87660-d3c6-4eb2-9110-da70e7119213-0
29:01.640 --> 29:05.082
My name is Irfan Muhammad, I
work at Alexion AstraZeneca as a

65e87660-d3c6-4eb2-9110-da70e7119213-1
29:05.082 --> 29:08.080
part of the CMC drug development
from pre clinical to

65e87660-d3c6-4eb2-9110-da70e7119213-2
29:08.080 --> 29:09.080
commercialization.

b46c8ebe-68c7-4fd8-8aa7-cf8d255fee19-0
29:10.000 --> 29:11.080
Great presentation.

2ef44769-18cb-4325-8faf-007d9aed9c04-0
29:11.840 --> 29:16.403
Quick question, have you seen
any challenges or any insights

2ef44769-18cb-4325-8faf-007d9aed9c04-1
29:16.403 --> 29:21.117
on outsourcing activities, how
one could adopt A sponsor could

2ef44769-18cb-4325-8faf-007d9aed9c04-2
29:21.117 --> 29:25.381
adopt the transfer of data from
the vendors to their own

2ef44769-18cb-4325-8faf-007d9aed9c04-3
29:25.381 --> 29:29.795
pipeline, So supporting let's
say drug or drug release for

2ef44769-18cb-4325-8faf-007d9aed9c04-4
29:29.795 --> 29:32.039
clinical supplies and whatnot.

a0fda016-ea47-4c64-b688-0114ea9f2836-0
29:32.040 --> 29:35.686
So development or analytical
activities outsourced to the QC

a0fda016-ea47-4c64-b688-0114ea9f2836-1
29:35.686 --> 29:39.572
lab and then they may have this
integrated, you know, technology

a0fda016-ea47-4c64-b688-0114ea9f2836-2
29:39.572 --> 29:43.160
or platform, but the sponsor may
not have it or vice versa.

e5a47b2d-dbd0-413c-a93b-6212b72d5038-0
29:44.240 --> 29:46.640
Inbound inbound data from
vendor.

3c65d957-4bd8-49d5-ad0f-1cc5f67ba804-0
29:46.640 --> 29:47.400
Do you want to talk about it?

83bdbe9c-3910-416c-9d33-03947e5c4d0f-0
29:47.760 --> 29:51.223
So are you talking about inbound
from a vendor to a third party

83bdbe9c-3910-416c-9d33-03947e5c4d0f-1
29:51.223 --> 29:51.440
lab?

dbfe6f65-500f-4a69-9922-e894509c0ada-0
29:51.640 --> 29:52.320
Yeah, yes.

f1b5506a-0e23-42a7-8be8-48e38c72d740-0
29:52.360 --> 29:54.720
And you're sending the samples
to that lab for testing?

59f5f2f4-e75e-484a-8803-ceb564fa4097-0
29:54.800 --> 29:55.280
That's right.

fa2db232-62df-4604-bb38-50aa27c35a7b-0
29:55.280 --> 29:57.680
And we had been waiting for
their paperwork to be done.

eb8697ec-91f1-4c70-bc46-ae214b98edb5-0
29:57.800 --> 30:01.076
And then we typically mirror
what they're doing adds more to

eb8697ec-91f1-4c70-bc46-ae214b98edb5-1
30:01.076 --> 30:01.560
the time.

7d8b5495-4e48-42c2-808d-d6c86fc87181-0
30:01.560 --> 30:02.040
Yeah, yeah.

01a584b6-1eca-4a40-bb4b-1b46145fbd1f-0
30:02.600 --> 30:03.440
And get the product out.

9738c841-af13-4f41-838a-0666de386fe4-0
30:04.000 --> 30:07.268
I, I think we're seeing, I mean
we're seeing definitely more in

9738c841-af13-4f41-838a-0666de386fe4-1
30:07.268 --> 30:08.800
terms of how you transfer out.

e2fad6df-0435-4cc5-b9f8-6c0f856c2a8a-0
30:09.120 --> 30:11.880
So for a third party lab to be
able to do your testing.

5e60c2ac-8392-45b8-a3aa-af38c8d1c532-0
30:11.880 --> 30:15.438
So it really transfers
externally the external to

5e60c2ac-8392-45b8-a3aa-af38c8d1c532-1
30:15.438 --> 30:19.779
internal flow of data just like
the CMO space, right is it's

5e60c2ac-8392-45b8-a3aa-af38c8d1c532-2
30:19.779 --> 30:24.119
primarily manual, it's, you
know, documents being exchanged.

c5370af6-fb20-4013-95ef-2228eec0275b-0
30:24.480 --> 30:28.959
There is obviously advances in
what is data exchanges for 3rd

c5370af6-fb20-4013-95ef-2228eec0275b-1
30:28.959 --> 30:31.560
party manufacturers, but also
labs.

9014b429-b5f1-46df-8a3c-adfeec0daeae-0
30:32.360 --> 30:36.038
And it really comes down to how
much the labs are willing to

9014b429-b5f1-46df-8a3c-adfeec0daeae-1
30:36.038 --> 30:36.400
share.

5c88545a-d004-4234-8142-5ef4bf7f0b32-0
30:36.960 --> 30:40.219
And that's where I, I sometimes
that becomes the sticky point in

5c88545a-d004-4234-8142-5ef4bf7f0b32-1
30:40.219 --> 30:43.227
terms of what they're willing to
share and what they're not

5c88545a-d004-4234-8142-5ef4bf7f0b32-2
30:43.227 --> 30:44.080
willing to share.

1446e225-b75d-4214-b65f-c2ae00a1e1a4-0
30:44.320 --> 30:47.748
So I think this takes it back to
how you set up your contracts

1446e225-b75d-4214-b65f-c2ae00a1e1a4-1
30:47.748 --> 30:50.905
and a lot of agreements are
being revisited, but the, the

1446e225-b75d-4214-b65f-c2ae00a1e1a4-2
30:50.905 --> 30:54.170
challenge is in invisibility
and, and what folks are being,

1446e225-b75d-4214-b65f-c2ae00a1e1a4-3
30:54.170 --> 30:57.762
are willing to share versus what
they kind of, you know, tie up a

1446e225-b75d-4214-b65f-c2ae00a1e1a4-4
30:57.762 --> 31:00.319
report and I'm willing to send
it over to you.

f2efe45b-c111-4f75-b633-4e055e25ca39-0
31:01.160 --> 31:05.120
So definitely a very real kind
of ongoing problem.

940c5a38-66ab-41dd-ab59-be926dcf63e9-0
31:05.120 --> 31:05.680
That's yeah, for sure.

3688ad46-ea4f-4b1c-8adc-92e82393083d-0
31:06.200 --> 31:06.560
Thank you.

b57d2e8e-6a5d-4fc4-a1a4-00172f8f7bd2-0
31:06.840 --> 31:07.800
It's a whole new talk.

6316211e-d11b-4e40-8e3e-b27038d35220-0
31:08.200 --> 31:08.600
That's right.

736376d5-50cd-4696-88a2-9708c8b8d2ab-0
31:10.200 --> 31:10.880
Thank you, everybody.

93b584bf-896d-4674-a87a-87a78a80c783-0
31:11.000 --> 31:11.360
Thank you.

fc81261f-5428-48b2-a6f6-92e2dd3fcdcf-0
31:11.680 --> 31:12.080
Thank you.

