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We stand for fairness
and competence.

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The promise we make
to our customers

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is that we are always
at their side.

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But just imagine.

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Up until now, our process meant
including many different people

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who had a say in almost
any credit approval

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with forms and applications
sent back and forth,

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often on paper, through
Commerzbank's internal mail.

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No matter what the sum was,
that took a couple weeks

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before the customer
had certainty.

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It was clear we had to act.

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Commerzbank approached Deloitte
as a long-term partner

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who knows the bank
and its systems in detail.

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With a request to design
the solution

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that would not only speed up
processes for mortgages

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and other kinds
of credit approvals,

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but also help the bank optimize
existing processes

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and set up and test
new solutions more easily

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and quickly going forward.

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Once we developed
the precise requirement

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profile for the new system,

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it was clear that a cloud-based
solution was the answer.

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This is our first
completely self-developed

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and trained deep
learning network

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that runs as part of a lone
application in the cloud,

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something that was built once

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but will be used
many times in the future.

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We were able to leverage
the full potential

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of a joint team
from three organizations.

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Google Cloud's market-leading

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machine learning technology
allowed Commerzbank and Deloitte

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to shorten the product
development cycle

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from month to weeks
and now even days.

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At the same time, more building
security innovations

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enable Commerzbank to lift
the post-drawn security

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and risk to new levels.

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As a result, we improved
the credit approval process,

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and we also now have a tried

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and tested way of setting up
new projects quickly,

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developing MVPs
in a targeted manner,

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and incorporating them
into the overall processes.

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This has been
transformational for us,

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and although there were really
complex questions to solve,

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it was also a lot of fun.

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The success of this project
was very important for us

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because it works as a key
element to help us

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transform our capabilities
and deliver on our vision,

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meeting the needs of
our customers quickly, safely,

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and reliably today and tomorrow.