WEBVTT

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Okay. That brings us to the final chapter of the How We Get It Done section,

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which is emerging tech near and dear to my heart.

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We all feel it.

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The future is coming faster than ever, and convergence

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isn't just between industries like we've been talking a lot about,

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it's happening across technology domains and even fields of science.

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So, every company is a technology company.

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Technology is the heart of every government mission,

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and we're all staring at this continuum.

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On one end is the hero's journey, this unprecedented opportunity

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for innovation and growth, which is the theme of the day,

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and the other end is this existential threat to disruption,

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and behind it is this question of how do we make sense of it all,

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and how do we confidently get to the so what,

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so we can get to the now what, which is what really matters?

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And when you're dealing with emerging tech, you have to move

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beyond the press releases and the market texture.

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You have to invest deeply.

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You have to think systemically.

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You can't let any individual tech be the hero of the story,

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even as powerful as AI is right now,

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and we have to move beyond proofs of concepts and perpetual pilots.

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And that's why, we're making deep investments

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that cut across industry and blurring traditional boundaries.

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So, in an increasingly converging world, the most promising futures

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emerge from this intersection done very intentionally of technology

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and industry, digital and physical and beyond just AI, computer science,

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computer engineering into adjacent sciences and hard technologies,

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because these are where

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most of the spend is going to come and most of the growth is going to come.

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This is the heart of industry futures.

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So, today we're going to highlight three areas where Deloitte is

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doing exactly that: physical robotics, quantum, and space.

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These aren't just research projects in eminence,

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we have real businesses we're building, real client impact we're delivering,

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and incredible industry growth we're making and shaping,

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but more than that, these represent something fundamental

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about how we approach innovation at Deloitte

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and I hope you've seen that all day today.

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We don't just study and admire emerging tech,

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we certainly don't do tech for tech's sake,

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we bring all of our expertise with them, we build with them,

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we bring that to market in ways that solve real problems for real clients

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because when you're operating at the edge of innovation,

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you can't just be observers, you have to be builders.

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So, we're going to speed date.

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Topic one, physical robotics, where hardware meets software.

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So, we're witnessing this fundamental shift, AI that can understand,

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that can simulate, that can integrate into the physical world,

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making real-time decisions and taking action in the environment surroundings,

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and at Deloitte, we've been at the forefront of this movement.

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We were the first to deploy quadruped robots to several facilities around

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the globe, delivering tools, spare parts, doing quality and safety inspections.

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And so, teasers before, I'm thrilled to announce that our first humanoid robot

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has officially arrived in Wichita at The Smart Factory. It's being deployed

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as I speak, and we're doing other work with one of the largest pharmaceutical

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companies in the Midwest testing a humanoid robot on their factory floor,

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and this breakthrough is both the training of these systems in virtual environments

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and building the corpus of data to do that confidently

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and then deploying them in the real world to get the results faster.

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These are some of the first

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commercial deployments of humanoid robots in the US outside

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experimental labs, which is pretty phenomenal.

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So, AI is there that unlocks different modalities.

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It's not just humanoid.

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So, I like this view of different form factors

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we've been working with. Kathleen covered drones earlier.

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Here's a great client story that also involves drones.

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Exelon was looking to deliver faster, safer, and more

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accurate grid assets inspections using drones and vision AI.

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Together, we developed and deployed an autonomous drone solution.

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These drones can recognize assets, detect defects,

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and make informed recommendations to field crews on repairs.

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We're talking about keeping energy and utilities up and running.

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They can prioritize and fix issues immediately from reports

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that otherwise would have taken weeks to compile.

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It's pretty amazing stuff, and more is coming.

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The global robotics market is huge. It's expected to be

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392 billion by 2033. These systems not just automate tasks,

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they collaborate, they adapt, and they operate

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in the unpredictable environment that is the real world,

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and we're moving from a world where robots have to be preprogrammed pretty rigidly,

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to one where they can actually perceive and reason and act autonomously,

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and that's what's so exciting about this moment

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because when you combine advanced AI with robotic systems, you get machines

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that can understand natural language, adapt to new situations,

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and make intelligent decisions in real time,

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and the applications span every industry:

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construction, robots building faster and safer; surgical robots,

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with superhuman precision, revolutionizing our health care system;

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warehouse systems that orchestrate logistics autonomously;

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security robots that can provide 24/7 protection with night vision

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and infrared, but the real transformation is

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how these technologies augment human capabilities.

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I love this hook into what Kelly covered earlier

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because the future of our workforce is going to look fundamentally different.

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It's physical AI skills. We're creating it, we're deploying it,

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we're proving it's value today, and we're helping define

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what it looks like to think about the human and machine

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and how we have culture and community that grow together.

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So, if you want to see what tomorrow looks like because with physical AI,

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you can't just admire and imagine the future, you have to see it in action,

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come down to The Smart Factory @ Wichita and you can see it in place.

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Okay, thing one. Thing two is quantum.

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This is one of the most transformative technology frontiers

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in the world, and it's reshaping how we can solve

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not just our client's, but the world's most complex problems,

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and we're seeing real breakthroughs

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and the timeline for quantum advantage is accelerating.

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So, quantum represents this giant leap from today's classic computing.

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Here's one example, Google's Willow chip.

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It can perform a computation in under five minutes that today's fastest

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supercomputers would take approximately 10 septillion years,

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and anyone counting, it's 25 zeros.

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That's older than the age of the universe,

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which is pretty amazing.

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but it's not going to replace our traditional cloud

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workloads and AI chipsets.

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It's a complimentary new capability that makes previously unsolvable problems

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become solvable and it's the shift. Everything in computer science,

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we've harnessed math. Suddenly, we can harness physics

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to tackle brand new problems we couldn't imagine before.

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I'm an aspiring golfer. It's adding a new club to our bag.

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It doesn't make our existing equipment obsolete,

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which is what makes this really, really exciting.

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Five years ago, Deloitte, we didn't just study quantum,

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we built a business around it.

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While others waited, we recognized this is going to be

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a defining technology of the 2020s and beyond.

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We're working with global Fortune 50 companies and the major tech players.

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They've been investing and we've been there right with them

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helping develop quantum road maps, realizing targeted pilots,

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accelerating capabilities and optimization, machine learning, and simulation.

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There's a lot of quantum-inspired progress we're making today as we get ready

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for more and more to come. So, let's give some concrete examples.

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For an insurance company, we developed a strategic quantum road map,

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positioning them to capture all of the potential use cases

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and more importantly, get ready for what they need skill set wise, platform wise

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in the world to come; for a multinational financial institution,

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we combined quantum algorithms with advanced optimization,

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reconciling twice as many transactions while cutting processing time by 50%;

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and for a defense agency, we implemented quantum machine

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learning to predict supplier risk,

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safeguarding critical supply chains, strengthening mission readiness,

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and this is the one that makes me the most proud.

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In the fall this year, our quantum team won NASA's Beyond the Algorithm Challenge,

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delivering faster, more accurate predictions for

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disaster response and planetary exploration.

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How about that? Deloitte wins the NASA Quantum Challenge.

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Yeah, so through these efforts, we've learned

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quantum is a technology you can't tackle alone.

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We built a huge network, quantum partnerships from hardware manufacturers;

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the leading software players; academic institutions; our technical research;

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our depth of execution; and frankly, our posturing at beyond the hyperbole

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has made us one of the leading players in quantum and

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is exemplified through our formal alliance with QuEra Computing,

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one of the leaders in neural atom

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quantum computers that just got announced a few weeks ago.

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So, together, we're enabling clients prototype-to-production pathways

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through architecture systems integration, strategy, talent development,

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and it's really important because there's one other dimension

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that makes quantum such a timely topic for our clients,

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and it's the underpinnings of encryption.

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Everything about cyber today is one of those problems that quantum

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is uniquely qualified to solve.

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So, you see the range that might seem wide, but think about this is everything,

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all of our customer information, all of our private transactional data,

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all of our government secrets potentially at risk

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once a quantum computer can break today's encryption schemes,

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but the good news is we've been working hard,

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because these estimates are conservative and we know that the advances

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in the technology are only going to make them advance,

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but we've been collaborating globally

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with leading institutions like the World Economic Forum.

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We're helping them shape the quantum security frameworks

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for the financial sector and informing the global regulatory

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approaches of how to respond to this moment.

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2025 is being called one of the last chances for us

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to migrate to this post-quantum cryptography.

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The UN calls it the year of quantum.

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We like to call it a Y2Q because the race is on.

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Quantum computing is going to grow

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from hundreds of millions today to potentially 50 billion by 2030,

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but the real thing, again, back to Deloitte, why do we care?

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Because what it unlocks. It's going to give us a way to develop new materials

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for batteries that revolutionize energy storage; drug discovery,

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they can identify treatments for rare diseases in months

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instead of decades; cities that could test

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thousands of layout designs in seconds to optimize traffic

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and green space and the quality of life; and supply chain optimization

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that can reduce global carbon emissions period.

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So, more than that, we're only beginning to dream up what it could mean next.

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Those are just the obvious ones today.

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This is the future, this is what we're building today,

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not in theoretical labs, but real engagements with real clients

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solving real problems because the quantum revolution isn't coming,

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it's here. Okay, think three, and maybe this is one you didn't see coming,

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but we teased it in the opening video is space.

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So, space isn't just the final frontier, it's the next business frontier.

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It has more to do with your business than you might think.

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We're living in this moment where the space economy is exploding

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from 630 billion today to 1.8 trillion projected by 2035.

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At the same time, we're seeing launch costs drop

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nearly 98% in the last few decades.

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What does it mean?

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It means space is more accessible than ever.

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It's the invisible infrastructure that powers everything,

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from the directions on your morning

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commute to the global supply chains that put food on your table.

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By 2032, space-based systems are going to generate

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230 petabytes of data daily. That's the tech foundation

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that's going to reshape industries from health care to financial services.

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And I'm particularly proud of what we're going to share next.

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This was the teaser in the opening video.

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Orbiting Earth right now is Deloitte One.

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We have a satellite in orbit

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that's equipped with cybersecurity capabilities that can protect

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the space-based services that are critical to life on Earth.

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Think it out everyone.

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GPS systems alone, 1.4 trillion of economic impact annually.

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The cybersecurity of space's infrastructure isn't just important, it's essential.

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and our satellite is testing on-orbit and in-orbit intrusion detection systems

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and ways to secure the infrastructure that can keep our economy running.

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We're pioneering relationships with private space station providers;

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we're exploring how microgravity can revolutionize stem

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cell therapies and protein crystal manufacturing;

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and we're co-developing workshops to unlock enterprise applications

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for in-orbit research, drug discovery, stability testing,

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biofabrication because it turns out gravity is big

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on those things, and we're trying to get above it and beyond it.

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Imagine clinical trials in space or manufacturing pharmaceuticals

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impossible to create on Earth.

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So, from NASA to non-profits, agriculture, and financial services, we're working

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to bring the boundless potential of space to clients across industries,

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making a technology of the future, a technology of today

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because this isn't science fiction, it's business reality

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and companies are making real decisions right now about

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space-based capabilities because the economics make sense,

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the technology is practical,

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especially with reduced launch cost, miniaturized satellites, AI processing

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powering the data, opportunities that didn't exist just a couple years ago.

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We're positioning clients to take advantage right now,

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not when competitors have it figured out or get around to it.

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Space technology isn't about looking up,

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it's about solving problems on Earth in ways we could never do before,

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and Deloitte is leading the charge. Alright. Yeah.

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Well, I got to tell you this has been, like, 

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the most exciting last two hours, as I think about

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all of the things that you just heard that we have launched,

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the actual outcomes, and the value that's being achieved

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from our clients today, and I want to reemphasize

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something that Bill said, you know, Amit, you mentioned this is all real.

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This is all ready. It's available real outcomes.

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You know, Kulleni talked about up to a billion in savings

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when it comes to a health care organization.

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You know, Brett talked about what this means in insurance space.

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We have an organization that's seeing

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a 40% reduction in the insurance claim call volumes.

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This is a really exciting moment, and I definitely want to take opportunity

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as well to say a huge thank you to our clients that have allowed us

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to partner with them on all of this and really put their trust in us.

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So, I'm excited about the future.

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Do you want to maybe, Amit, talk a minute about what's to come?

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Absolutely. So, first of all, I get goosebumps every time

00:14:32.502 --> 00:14:36.842
I see that satellite video. So, it's just so cool to to see it.

00:14:36.842 --> 00:14:42.579
So, as we've been talking and as Kelly said,

00:14:42.579 --> 00:14:47.453
everything that you saw today is real. We talked about Zora AI agents,

00:14:47.453 --> 00:14:49.889
we talked all the Converge industrial solutions.

00:14:49.889 --> 00:14:52.892
Everything is actually built using our Ascend platform,

00:14:53.392 --> 00:14:55.594
all enabled by our alliance partners

00:14:55.594 --> 00:14:58.764
and, most importantly, available and deployed in the market today.

00:14:59.098 --> 00:15:02.533
So, not some future ambition, Deloitte-led innovation

00:15:02.533 --> 00:15:05.070
is what is delivering value for our clients now.

00:15:05.771 --> 00:15:11.277
So, let's talk about this and bring it all together in three parts.

00:15:11.777 --> 00:15:15.182
So, first and foremost, the reason a lot of this is coming together is

00:15:15.182 --> 00:15:19.652
we have built an unmatched engineering foundation that makes this all possible,

00:15:19.919 --> 00:15:22.922
and as an engineer myself, engineering somewhere I'm wearing,

00:15:23.188 --> 00:15:28.694
it's really close to my heart. Ascend isn't a concept,

00:15:28.694 --> 00:15:32.298
it's a platform that our teams are using every day to deliver for our clients,

00:15:32.765 --> 00:15:36.133
and it's the same foundation every product you see today is built on,

00:15:36.133 --> 00:15:40.439
the same platform to deliver work to our clients and for products.

00:15:41.006 --> 00:15:44.276
Secondly, what we saw today, our solutions are enterprise grade,

00:15:44.643 --> 00:15:47.413
battle tested, and secured at scale.

00:15:47.413 --> 00:15:49.249
So, we're not just making promises that we can run

00:15:49.249 --> 00:15:51.818
your business on our platforms and our products.

00:15:52.418 --> 00:15:58.090
They are ready at that scale. Next point, we bring proof.

00:15:58.090 --> 00:16:01.260
Converge solutions are live in over 30 countries,

00:16:01.694 --> 00:16:05.230
and for those of you who've been in this business to go from one to two

00:16:05.230 --> 00:16:09.368
to three countries, the complexities to navigate are tremendous.

00:16:09.368 --> 00:16:13.205
To go to 30 and to manage those regulatory environments

00:16:13.205 --> 00:16:16.208
and implications around everything that has to come together,

00:16:16.375 --> 00:16:18.877
those are the muscles that we built,

00:16:18.877 --> 00:16:22.915
12 years of investment, over a billion, with a B, dollars

00:16:22.915 --> 00:16:25.918
deployed, real clients, real results.

00:16:27.052 --> 00:16:29.288
Zora, Ranjit talked about that,

00:16:29.288 --> 00:16:31.657
it's already transforming how work gets done.

00:16:31.657 --> 00:16:33.092
It's happening inside our four walls

00:16:33.092 --> 00:16:36.095
with our finance team and also with clients like HPE.

00:16:37.463 --> 00:16:40.466
Lastly, and this is a really, really important topic right now,

00:16:40.799 --> 00:16:43.902
we believe we actually have cracked the business model problem.

00:16:44.670 --> 00:16:48.507
The reality is you're not looking to buy hours

00:16:48.507 --> 00:16:52.244
or other measures or proxies for value.

00:16:52.711 --> 00:16:55.681
What you're looking for is buy outcomes,

00:16:55.681 --> 00:16:58.384
predictable results, not variable rates.

00:16:58.384 --> 00:17:01.620
So, we have built our platforms and products to deliver

00:17:01.620 --> 00:17:05.724
exactly that: consistency, scale, and outcomes that you can count on.

00:17:06.925 --> 00:17:11.031
So, amazing sessions today. Here's what comes next.

00:17:12.031 --> 00:17:15.700
Visit deloitte.com/forward, explore these solutions,

00:17:15.700 --> 00:17:17.736
everything you're seeing today, watch the demos,

00:17:17.736 --> 00:17:20.541
see real examples of how our clients are achieving results.

00:17:20.541 --> 00:17:25.110
Over the next 90 days, join us at our Innovation Studios in New York,

00:17:25.110 --> 00:17:28.113
San Francisco, Chicago, Wichita, Hyderabad, Bangalore,

00:17:28.514 --> 00:17:31.083
hands-on workshops, real platforms.

00:17:31.083 --> 00:17:33.852
Bring us your challenges, we'll bring our solutions

00:17:33.852 --> 00:17:36.156
and let's go do something, let's go build something.

00:17:37.156 --> 00:17:40.059
The future isn't something that we're all waiting to go build,

00:17:40.059 --> 00:17:43.062
it's here now. Let's go build it together.

00:17:43.362 --> 00:17:45.664
Well, Amit, I got to say

00:17:45.664 --> 00:17:50.101
this is a very exciting and energizing first-ever Deloitte Forward

00:17:50.101 --> 00:17:52.905
where we showcased all of our innovations and technologies.

00:17:53.372 --> 00:17:57.042
And so with that, we want to thank everyone for joining us today

00:17:57.042 --> 00:18:00.345
and hope you enjoyed getting out there, undertaking and exploring

00:18:00.345 --> 00:18:02.081
all the innovations on our website. Alright.

00:18:02.081 --> 00:18:02.582
Absolutely.

00:18:02.582 --> 00:18:03.582
Well, thanks Amit.

00:18:03.582 --> 00:18:04.783
Thank you, Kelly. Thank you team.

00:18:04.783 --> 00:18:12.083
(end)