WEBVTT
X-TIMESTAMP-MAP=LOCAL:00:00:00.000,MPEGTS:0

00:05.139 --> 00:09.460
Enterprise leaders in every industry today are
talking about experience,

00:09.689 --> 00:11.319
experience matters.

00:11.529 --> 00:16.340
It's key to differentiating your brand, not
just for your customers but for your workforce

00:16.350 --> 00:20.260
too.
A big war for talent is underway by elevating

00:20.270 --> 00:24.709
the workforce experience.
You can attract and foster a happy and engaged

00:24.719 --> 00:27.600
workforce.
One that operates with a greater sense of

00:27.610 --> 00:33.729
purpose and meaning an elevated workforce
experience has a direct impact on the customer

00:33.740 --> 00:37.650
experience and on your business as a whole.
When workers are happy,

00:37.659 --> 00:42.669
they perform better, they serve customers
better, they serve the business better.

00:42.750 --> 00:46.810
Everyone wins.
It's about constantly listening and adapting

00:46.979 --> 00:52.439
because today's workforce is constantly
changing and expectations are running high to

00:52.459 --> 00:56.400
truly elevate the workforce experience.
You need insights,

00:56.409 --> 00:58.439
ideas and actions.

00:58.770 --> 01:03.959
Deloitte can help in all three areas,
especially when it comes to sap offerings such

01:03.970 --> 01:10.110
as SAP success Factors, hxm Solutions and the
Qualtrics Experience management platform.

01:10.750 --> 01:15.760
Q tricks can help you collect and measure
workforce feedback and sentiment during moments

01:15.769 --> 01:20.790
that matter and do it at scale.
Whether it's in hiring onboarding,

01:20.860 --> 01:24.370
performance reviews, learning and development
or something else,

01:24.750 --> 01:27.360
even your core business functions.
In other words,

01:27.370 --> 01:30.839
the work itself, you can then use that
experience data,

01:30.849 --> 01:37.349
that X data to get insights and couple them
with operational data o data to get even deeper

01:37.360 --> 01:40.910
insights.
Did a candidate provide feedback about being

01:40.919 --> 01:43.559
unhappy with the recruitment process, for
example?

01:43.690 --> 01:47.000
Or does your worker think that your account's
payable process is too cumbersome?

01:47.269 --> 01:48.309
That's the X.

01:48.889 --> 01:54.199
Then there's the o what do your processes look
like when and how do you engage with candidates?

01:54.370 --> 02:00.360
How are you managing the various steps of
procurement finance and your supply chain from

02:00.370 --> 02:03.360
there?
You can identify opportunities to improve the

02:03.370 --> 02:09.559
workforce experience and improve the way your
business operates and you can drive those

02:09.570 --> 02:15.660
changes with sap success factors and other SAP
solutions to activate the changes that will

02:15.669 --> 02:19.399
elevate the workforce experience and your
business do it,

02:19.410 --> 02:22.440
right?
And you can make an impact that has purpose and

02:22.449 --> 02:26.440
meaning for your entire organization, an impact
that matters.