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Transportation, Hospitality & Services

Our specialists provide market insights to help you to grow in a technology-driven and quickly evolving ecosystem. Our insights can help you navigate changing consumer behaviour and key market trends such as the future of work, digital supply chain, and sustainability.

Actionable insights around transportation, hospitality and services

Deloitte’s industry knowledge covers transportation, travel, hotel, restaurant, food service, resort and gaming, delivering new insights and perspectives to help you to achieve your business goals.

Many transportation and hospitality companies strive to achieve operational excellence, drive technological innovation, and improve customer service. Our industry experience and insights can help you to tackle complex challenges and take advantage of new opportunities in the market.

ConsumerSignals

Explore our up-to-date insights through monthly surveys that monitor evolving shifts in consumer mindset and behaviour.

Access the interactive dashboard here

Our thinking

Decarbonising road freight: Getting into gear

This report outlines the current state of the sector and identifies barriers to overcome to decarbonise, proposing solutions and a roadmap to accelerate progress.

Frontline workers in the Transportation, Hospitality & Services sector

Find out more about how companies can acquire, retain and reward talent.

NextGen travellers and destinations

The study, developed by Google and Deloitte, analyses the evolution of the tourism sector since 1990 and anticipates how it will continue to develop until 2040.
Research
10 minute read

Future of luxury travel

Luxury travel providers are striving to offer the most extravagant experiences money can buy, using descriptors such as "ultra-premium," "rare," "authentic," and "exotic" to entice travelers with offerings such as private villas and private islands, as well as special chef-inspired menus and exclusive members-only options. 

  • A roadmap for sustainable hospitality

    Whether you've already made significant changes or are just starting to move from intention to action, sustainable hospitality can take many forms. To help you to get the most from your efforts, Deloitte looks at some of the sustainability factors specific to the hospitality industry, along with some suggestions for how to realise a return on your investment into sustainability.

    Learn more

Connect with us

Hui Feng

Hui Feng

Deloitte China Transportation, Hospitality & Service Sector Leader

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Consumer Products

Understand the latest trends in consumer products to help you balance consumer demand with sustainability and social responsibility. This includes apparel and footwear, agriculture, household goods, food and beverage markets, and more.
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Retail, Wholesale & Distribution

Read more on how we can help you to identify, understand and respond to changing trends and business models in the global retail, wholesale, and distribution market, through the latest research and insights.   
  
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Automotive

Discover new outlooks, research and actionable insights on the evolving automotive ecosystem, including connected supply chain data, smart mobility, sustainability, product engineering services, cloud, and metaverse. 
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