Financial markets across the globe are becoming more interconnected than ever, driven by rapid advancements in technology, and strategic business partnerships. As a result, customer expectations have shifted—today’s consumers demand real-time, seamless access to financial services, with zero tolerance for disruptions. However, ensuring continuous service delivery is no longer just an internal challenge; it extends beyond an organization’s walls to third party vendors, and outsourcing partners. Financial institutions must now navigate complex interdependencies, addressing not only operational risks but also regulatory concerns and building a culture of operational resilience.
In response to these growing complexities, the Bermuda Monetary Authority (BMA) has introduced new operational resilience and outsourcing regulations to help the financial sector withstand disruptions and manage third-party risks more effectively. Compliance is no longer just a regulatory obligation but a strategic necessity for long-term stability and growth. The thoughtware piece available below, “Compliance to Growth: Navigating the BMA’s New Operational Resilience & Outsourcing Regulations” provides an overview of the major shifts introduced by this proposal and their impact on organizations.