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Risk and opportunity management

Deloitte has a robust process for identifying, assessing, managing, and monitoring risks and opportunities, both at the Deloitte Global level and at the member firm level through their respective Enterprise Risk Frameworks (ERFs).

The Deloitte Global ERF sets out the Deloitte Global Executive Committee's assessment of the priority risks and emerging risks facing Deloitte—specifically, those that could impact the ability of Deloitte to achieve its strategic priorities, meet its public interest obligations, protect its reputation and people, and operational and financial resilience. The member firm ERFs are managed in coordination with the Deloitte Global ERF.

There is ongoing and frequent dialogue between the Deloitte Global ERF team, which facilitates the preparation of the Deloitte Global ERF, the Deloitte Global risk owners, and other Deloitte Global teams to help ensure early identification and escalation of any matters requiring consideration by the risk owner or the Deloitte Global Chief Risk Officer (CRO).

The Deloitte Global CRO reports on Deloitte’s priority risks on a regular cadence to the Deloitte Global Executive Committee, enabling discussion of risk exposures and mitigation actions. Priority risks are also regularly reviewed by the Risk and Ethics Committee of the Deloitte Global Board of Directors.

Priority risks and opportunities
 

The enterprise risks and opportunities listed are those that, as of May 2024, are considered to have the most potential for significant impact on Deloitte’s ability to achieve its strategic priorities, meet its public interest obligations, protect its reputation and people, and operational and financial resilience should the risk materialize.

These risks and opportunities have been considered based on the potential primary impact, including where the impact is a loss of opportunity. The risks and opportunities have been categorized into the following impact dimensions:

  • Risks impacting our brand, reputation, and/or public interest obligations;
  • Risks impacting our strategic success or market differentiation
  • Risks impacting our operational and financial resilience; and
  • Risks impacting our people, Purpose, and Shared Values.

It is recognized that risks do not operate in discrete categories and they may have more than one impact. However, for the purposes of the categorization, the focus is on the potential primary impact. Each of Deloitte’s enterprise risks and opportunities have been linked to one or more ESG categories included in Deloitte’s materiality matrix.

Name:  Audit & Assurance quality and risk management

Description: Executing high-quality audit and assurance engagements across the organization

Trend: Stable

 

Name: Conduct and ethical culture

Description: Alignment of behavior and culture with professional standards, regulations, and/or Deloitte policies/Global Principles of Business Conduct

Trend: Increasing

 

Name: Data and cybersecurity

Description: Protecting and defending Deloitte data from internal and external threats (including cyber threats)

Trend: Stable

 

Name: Geopolitical uncertainty

Description: Proactively identifying, anticipating, and/or adapting to geopolitical changes that impact Deloitte’s ability to execute its global strategy

Trend: Stable

 

Name: Regulatory

Description: Anticipating and rapidly adapting to regulatory and public policy developments and proactively engaging with the relevant stakeholders in order to meet Deloitte professional obligations and evolving public interest expectations

Trend: Stable

Name: AI and technology-driven transformation

Description: Investment in and deployment of technology-driven solutions (including AI) and defining security, risk, and ethical considerations at the pace required to adequately address shifting market trends

Trend: Increasing

 

Name: Developing and integrating capabilities to fulfill changing client needs 

Description: Delivering the full capabilities of Deloitte to meet changing client needs and balancing the need to diversify and grow Deloitte’s client/sector portfolio

Trend: Increasing

 

Name: Multidisciplinary model

Description: Deloitte’s ability to source specialists that support audit quality, attract and retain top talent, optimize investment, and be the scale and growth leader in all Deloitte businesses

Trend: Decreasing

 

Name: Service delivery excellence and quality

Description: Sustaining the delivery of high-quality consultative and tax & legal services, including new services, assets, and client delivery models

Trend: Stable

Name: Climate change and ESG disclosure

Description:  Proactively responding to impacts of climate change that affect Deloitte people, facilities, suppliers, or clients and meeting environmental, social, and governance (ESG) regulatory reporting requirements or expectations for disclosure

Trend:  Increasing

 

Name: Responsiveness to economic uncertainty

Description: Shifting macroeconomic conditions, such as inflationary pressures and ongoing supply chain disruptions, impacting Deloitte’s business environment

Trend: Increasing

Name: Purpose and responsible business

Description: Living up to Deloitte’s Purpose and Shared Values, meeting its responsible business commitments, and connecting its people to purpose in their day-to-day work 

Trend: Stable

 

Name: Talent and DEI

Description: Attracting, developing, and retaining high-performing, diverse professionals and leaders

Trend: Stable

The way forward

On Deloitte’s journey of continuous improvement, we are considering ways in which we can enhance transparency in reporting going forward, including through providing additional disclosures regarding our response to key risks and opportunities.

Contact

Bob Graham
Deloitte Global Chief Risk Officer
rgraham@deloitte.com