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What we do

DigitalMix

We combine industry intelligence, tech know-how, creativity, and a human-centric mindset to create end-to-end experiences that can involve the complete lead-to-revenue process.

Our approach


Our primary focus is to add value to our customers through the implementation of a "digital enterprise" approach. We prioritize our customer's business capabilities and place them at the core of our strategy. This means that we commence with their business processes, organization, people, and competencies.

Our approach is centered around the belief that value can be created in various ways, depending on a company's growth strategy, the particular area of the business being addressed, and the growth stage of the company. In customer-facing processes, we strive to increase customer centricity while simultaneously improving scalability. In more administrative and financial processes, we work towards implementing industry best practices, standardizing business processes, and increasing business insights.

The key to our approach is unifying people, processes, and technology across all stages of the revenue lifecycle, which includes Sales, Marketing, Service, Finance, and Delivery.

Combining the best of Design Thinking and Agile, Deloitte has developed an iterative, collaborative and user-centric methodology that guides clients through every step of their digital transformation journey. Depending on your digital maturity, we take you through one or more stages of our Advice, Implement and Operate model.

Oracle NetSuite is the leading cloud-based ERP software that provides customers with an integrated platform that displays real-time data and automation. Overall, Oracle NetSuite is designed to provide a comprehensive solution for businesses looking to manage and optimize their operations, from financials and inventory to customer relationships and supply chain management.

Salesforce is the leading cloud-based CRM software that provides a range of tools and applications to help businesses manage customer interactions, sales processes, customer service and marketing automation. It aims to help businesses build stronger relationships with their customers, increase sales, and improve overall efficiency.

Workato is a cloud-based integration and automation platform that enables users to connect and automate workflows across a variety of business applications. Workato allows you to connect applications and automate the lead to opportunity to cash process. To speed up the implementation, Workato comes with pre-built connectors to popular applications such as Salesforce, Oracle NetSuite, ServiceNow, MS Teams, Slack, … and many others.

Our partners


Within Deloitte we support multiple technologies, and we can work together with your existing partners. From our DigitalMix offering, we have implementation experience with an ecosystem of leading cloud business platforms.

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