As Deloitte’s AU National Healthcare Leader, Luke is committed to improving healthcare systems that deliver better outcomes and experiences for patients, clinicians, public and private organisations.
Over the course of his 20+ year career in healthcare, Luke has dedicated himself to understanding client needs by creating the right incentives through funding models, developing healthcare pathways enabled by digital technology, responding to budget pressures, improving operational performances and interpreting the costs and affordability of care, using casemix benchmarking and other workforce structures.
Luke’s recent project work includes developing a roadmap to transform patient pathways, identifying opportunities for improved healthcare service quality, empowering consumers through consistent and sustainable workflow practices and exploring the drivers and responses to increased services pressures within Emergency departments.