Customers want to be known, understood, and engaged where and when they want. EngageMe is an engagement platform that helps you deepen relationships with your audience across responsive email and web, mobile app, SMS, notifications, and in-person.
EngageMe helps brands deliver timely, relevant, and targeted content experiences.
Customers receive personalized messages to increase engagement that use profile, location, interaction, and purchase data direct from Salesforce.
Automated multichannel campaigns
Marketing teams are empowered to automate, run, and tweak campaigns providing content anywhere, anytime, and on any device.
Accessible insight and analytics
Every interaction connected to an event, offer, subscription, or download provides additional data that allows for quick marketing segmentation and a holistic view of customer behavior.
Personalized app experience
Through a dynamic immersive experience, Deloitte’s ‘Thread’ app provides suggested product and premium content listings, relevant event invitations, and offer redemptions that seamlessly connect with contextually aware marketing activities.
Who will benefit?
The EngageMe marketing accelerator is designed for CMOs, CIOs, chief digital officers, and heads of sales at media and entertainment organizations across this diverse industry and provides the following benefits:
- Increased customer lifetime value and retention
- Personalized and targeted marketing and offers based on previous spending habits and customer attributes
- Cross-sell and upsell opportunities such as marketing based on recommendation logic or location-based marketing
- Marketing resource and spend effectiveness
- Relevancy to consumer digital lifestyles
- Digital marketing tracking and reporting