Senior contributors
Macro technology forces
Andries van Dijk
Director
Deloitte Consulting B.V.
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Hans van Grieken
Independent adviser
Deloitte MCS Limited
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Nicholas Reed
Senior manager
Deloitte MCS Limited
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Ethical technology and trust
Dan Frank
Principal
Deloitte & Touche LLP
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Kirsty Hosea
Partner
Deloitte Touche Tohmatsu
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Dalibor Petrovic
Partner
Deloitte LLP
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Yang Chu
Senior manager
Deloitte & Touche LLP
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Anand Ananthapadmanabhan
Manager
Deloitte & Touche LLP
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Anu Widyalankara
Manager
Deloitte MCS Limited
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Finance and the future of IT
Tony Caink
Director
Deloitte MCS Limited
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Jacques de Villiers
Managing director
Deloitte Consulting LLP
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Richard Walker
Principal
Deloitte Consulting LLP
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Stephan Kahl
Senior manager
Deloitte Consulting GmbH
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Kelly Gaertner
Manager
Deloitte Consulting LLP
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Digital twins: Bridging the physical and digital
Saul Caganoff
Principal
Deloitte Services Pty Ltd
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Chandra Kiran Reddy Narra
Managing director
Deloitte Consulting LLP
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Tim Paridaens
Director
Deloitte Belgium CVBA
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Sandeep Sharma
Managing director
Deloitte Consulting LLP
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Andreas Staffen
Director
Deloitte
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Jimmy Asher
Senior manager
Deloitte Consulting LLP
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Rick Burke
Specialist leader
Deloitte Consulting LLP
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Yang Chu
Senior manager
Deloitte & Touche LLP
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Eduardo Pereira
Master lead specialist
Deloitte & Associados, SROC S.A.
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Markus Stulle
Senior manager
Deloitte
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Oleg Tyschenko
Senior manager
Deloitte MCS Limited
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Anand Ananthapadmanabhan
Manager
Deloitte & Touche LLP
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Piotr Kurek
Manager 3
Deloitte Advisory sp. z o.o. sp. k.
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Paulo Mauricio
Manager
Deloitte & Associados, SROC S.A.
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Vikram Tuli
Senior consultant
Deloitte MCS Limited
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Dan Lu
Consultant
Deloitte MCS Limited
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Hermann Tsang
Consultant
Deloitte MCS Limited
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Human experience platforms
Scott Mager
Principal
Deloitte Consulting LLP
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Steve Rayment
Partner
Deloitte Touche Tohmatsu
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Robbie Robertson
Partner
Deloitte Touche Tohmatsu
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Tânia Conceição
Manager
Deloitte & Associados, SROC S.A.
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Architecture awakens
David Sisk
Managing director
Deloitte Consulting LLP
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Dan Spar
Managing director
Deloitte Consulting LLP
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Vishveshwara Vasa
Managing director
Deloitte Consulting LLP
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Peter Long
Director
Deloitte MCS Limited
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João Faria
Senior manager
Deloitte & Associados, SROC S.A.
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Debi Kar
Specialist leader
Deloitte Consulting LLP
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Thiago Sartorio
Senior manager
Deloitte MCS Limited
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Lori Olson
Specialist leader
Deloitte Consulting LLP
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Laks Venkateswaran
Specialist master
Deloitte Consulting LLP
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Maciej Żwirski
Specialist lead
Deloitte Advisory sp. z o.o. sp. k.
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Horizon next: A future look at the trends
Sonal Naik
Managing director
Deloitte Consulting LLP
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Contributors
Mukul Ahuja, Zillah Austin, Randall Ball, Sonali Ballal, Tushar Barman, Neal Batra, Jonathan Bauer, Mike Brinker, Randy Bush, Rachel Charlton, Sandy Cockrell, Allan Cook, Megan Cormier, Amit Desai, Anant Dinamani, Sean Donnelly, Matt Dortch, Deborshi Dutt, Karen Edelman, Michael Fancher, Frank Farrall, Jourdan Fenster, Bryan Funkhouser, Andy Garber, Haritha Ghatam, Cedric Goddevrind, Jim Guszcza, Maleeha Hamidi, Steve Hardy, Blythe Hurley, Lisa Iliff, Siva Kantamneni, Mary-Kate Lamis, Blair Kin, Kathy Klock, Yadhu Krishnan, Michael Licata, Mark Lillie, Veronica Lim, Mark Lipton, Kathy Lu, Adel Mamhikoff, Sean McClowry, JB McGinnis, Meghan McNally, Kellie Nuttall, Melissa Oberholster, Arun Perinkolam, Ajit Prabhu, Aparna Prusty, Mohan Rao, Hannah Rapp, Scott Rosenberger, Mac Segura-Cook, Preeti Shivpuri, Lisa Smith, Gordon Smith, Tim Smith, David Solis, Alok Soni, Patrick Tabor, Sonya Vasilieff, Aman Vij, Jerry Wen, Mark White, Drew Wilkins, Abhilash Yarala, Andreas Zachariou, and Jim Zhu.
Research team
Leads
Cristin Doyle, Chris Hitchcock, Betsy Lukins, Dhruv Patel, Andrea Reiner, and Katrina Rudisel
Team members
Stephen Berg, Erica Cappon, Enoch Chang, Tony Chen, Ankush Dongre, Ben Drescher, Ahmed Elkheshin, Harsha Emani, Jordan Fox, Riya Gandhi, Dave Geyer, Maddie Gleason, April Goya, Adhor Gupta, Alex Jaime Rodriguez, Morgan Jameson, Solomon Kassa, Pedro Khoury-Diaz, Emeric Kossou, Dhir Kothari, Shuchun Liu, James McGrath, Hannan Mohammad, Spandana Narasimha Reddy, Gabby Sanders, Joey Scammerhorn, Kaivalya Shah, Deana Strain, Samuel Tart, Elizabeth Thompson, Samantha Topper, Kiran Vasudevan, Greg Waldrip, and Katrina Zdanowicz.
Special thanks
Mariahna Moore for gracefully accomplishing the impossible year after year, making it look easy, and ensuring we always follow the rules. Your standards for excellence continue to help Tech Trends live up to its potential. And your ability to stay cool, keep a firm hand on the tiller, and always have a plan for navigating the upcoming challenges is unmatched.
Doug McWhirter for consistently developing deft, incisive prose out of copious streams of consciousness, innumerable interviews, reams of research, and stampedes of SMEs. Your wit, wisdom, and patience help make Tech Trends 2020 the research opus that it is.
Dana Kublin for your talent of conjuring insightful visuals, intuitive infographics, and fascinating figures out of thin air and unclear descriptions. Your ability to talk us out of our crazy ideas and then show us an improved version of what we told you makes all the trends better.
Stefanie Heng for your “gentle persistence” at managing the nonstop, day-to-day activities and always bringing a smile to everything you do. Your grace under pressure and your unflinching commitment to the project has enabled us to “get to done.”
Caroline Brown, Tristen Click, and Linda Holland for your depth of craft, inspired creativity, and immense patience. Whether dealing with infographics, chapters, or interviews, your collective talents, attention to detail, and willingness to go the extra mile made Tech Trends better.
Kaitlin Crenshaw, Natalie Martella, and Camilo Schrader for a fabulous freshman year. Your support as part of the Tech Trends family has been invaluable as you helped keep us on track for interview prep, secondary research, content reviews, designs, graphics, and more.
Mitch Derman, Tracey Parry, and Tiffany Stronsky for continuing to advance our marketing, communications and PR game. Your willingness to question, push, and share your ideas have helped take our program up to eleven. Your efforts to get the right buzz in the right places at the right times is amazing.
Laura Elias, Martina Jeune, and Faith Shea for an unbelievable impact on your first Tech Trends report. Thank you for bringing new ideas to the table and helping us push the boundaries of what we can accomplish.
Amy Bergstrom, Matthew Budman, Sarah Jersild, Anoop K R, Emily Moreano, Joanie Pearson, and the entire Deloitte Insights team. Your amazing partnership on Tech Trends helps us reach new heights every year.
Cover image by: Vasava