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Putting trust behind everything you do
We have entered the Trust Age: a time where (mis)information is omnipresent and individual perceptions reign supreme. Stakeholders expect organizations to do the right things and do them well. That is why we are bringing together leading-edge data, trusted insights, and resources to inspire and support businesses, government bodies, and leaders on their journey to building trust.
How Trust in your organization can drive performance
Did you know that trusted companies outperform their peers by up to 400%, that customers who trust a brand are 88% more likely to buy again, and that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? Trust is everything.
Especially at a time when (mis)information often surrounds us, individual perceptions can reign supreme, and frequent threats can target digital security and data privacy. Yet only recently has business started to recognize the impact Trust can have on organizational outcomes. From building shareholder confidence to elevating brand loyalty, enhancing workforce engagement to driving performance—we’ve entered the Trust Age. Companies could make Trust a strategic priority by making it tangible, measurable and actionable.
The Deloitte Trust Platform
The Deloitte Trust Platform enables leading enterprises to grow their business and manage risk. It measures levels of trust and identifies actions organizations can take to build meaningful relationships and earn loyalty with their stakeholders in an era when trust is paramount to business performance.
Generate a 360° view of trust across enterprise-wide domains, considering internal perspectives, external sentiment, and industry benchmarks, to identify actions to improve capabilities and drive performance.
For Victoria, trust has three dimensions: capability, reliability, and honesty
"From a capability perspective, can you do what you say you can do? Are you capable of it? From a reliability perspective, do you do it consistently? And thirdly are you truthful about who you are? So, if you claim certain values, do you actually uphold those values and live those values as a company?"