Heather leads Global Consulting Offerings and Assets, and is a member of the Global Consulting Executive and senior management team. She is responsible for crafting our market offering strategies to respond to the rapid changes in the marketplace. Heather and her team lead the co-innovation and deployment of new market solutions as well as development of assets with our alliance partners. Heather’s remit includes transforming delivery approaches and growing the global offshore delivery network. She also works actively with analysts to inform our market offering strategies and leads the team that shapes our responses to analyst evaluations on our global capabilities.
As a Canadian partner, Heather serves banking & insurance organizations and is the advisory leader for one of the large Canadian financial services accounts. She has more than 25 years of global experience in both industry and consulting, supporting senior executives embarking on leadership transition, HR and business transformation. She specializes in strategy development, growth priorities, future of work, technology and digital transformation, senior team effectiveness and leadership succession.
Heather’s personal passions include climate and DE&I, and she mentors more than 20 professionals globally. She has supported non-profit organizations focused on children and women and most recently was a director on the Toronto Rehab Foundation Board and chaired the HR Committee.