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Tech Trends 2022

Energy Resources & Industrials (ER&I) perspectives

The technologies that enhance our organizations and our lives are more powerful (and more essential) than ever before. Forward-thinking companies and organizations understand the technological forces that surround them and look for ways to harness them for the benefit of customers and society alike.

These reports provide IP&C and OG&C specific takes on Deloitte's Tech Trends 2022 report, spotlighting the accelerating technology trends most likely to cause disruption over the next 18–24 months. We explore which trends may be most relevant for IP&C and OG&C companies and how ready companies are to take advantage of them.

Learn how early-trend participants are taking advantage of new opportunities in automation, blockchain, data-sharing, and other areas to transform their organizations and engineer competitive advantage.

Relevance and readiness scale: We looked at each trend and assigned a value between one (low) and five (high) based on the trend’s relevance and readiness of IP&C company adoption.

Relevance: How impactful would it be if companies adopted the trend?

Readiness: How ready are companies to adopt the trend?

A host of new technologies promise to simplify the mechanics of data-sharing across and between organizations while preserving the veil of privacy. As part of a growing trend, organizations are unlocking more value from their own sensitive data while leveraging enormous volumes of externally sourced data that has traditionally been off limits. This can open up a new arena of data-driven opportunities. Indeed, the ability to share secured data with others within an ecosystem or value chain is giving rise to new business models and products. For example, by pooling clinical data on shared platforms in the early days of the COVID-19 pandemic, researchers, medical authorities, and drugmakers were able to accelerate the development of treatments and vaccines. Moreover, these same data-sharing protocols have helped drugmakers, government agencies, hospitals, and pharmacies coordinate and execute expansive vaccination programs that prioritize efficiency and safety, preserve intellectual property.

The center of gravity around digital transformation has shifted from meeting the IT needs of an industry-agnostic organization to meeting the unique strategic and operational needs of each sector and even subsector. Hyperscalers and SaaS vendors are working with global system integrators and clients to provide modularized, vertical-specific business services and accelerators that can be easily adopted and built upon for unique differentiation. As this trend gains momentum, deploying applications will become a process of assembly rather than creation—a shift that could reorder the entire value stack. Business processes will become strategic commodities to be purchased, freeing organizations to focus precious development resources on critical areas of strategy and competitive differentiation

Trendy cryptocurrencies and non-fungible tokens (NFTs) capture media headlines and the public imagination, but these and other blockchain and distributed ledger technologies (DLTs) are also making waves in the enterprise. In fact, blockchain and DLT platforms have crossed the disillusionment trough of the hype cycle and are well on their way to driving real productivity. They are fundamentally changing the nature of doing business across organizational boundaries and helping companies reimagine how they make and manage identity, data, brand, provenance, professional certifications, copyrights, and othertangible and digital assets. Emerging technical advancements and regulatory standards, especially in nonpublic networks and platforms, are helping drive enterprise adoption beyond financial services organizations. As enterprises get comfortable with blockchain and DLT, creative use cases are cropping up in many industries, with established industry leaders expanding their portfolios and creating new value streams, while startups dream up exciting new business models.

Security teams may soon be overwhelmed by the sheer volume, sophistication, and difficulty of detecting cyberattacks. Enterprise attack surfaces are expanding exponentially. The use of 5G is growing, along with the number of network-connected devices; remote work is gaining ground; and third-party attacks have become increasingly pernicious. It’s time to call for AI backup. Cyber AI can be a force multiplier that enables organizations not only to respond faster than their attackers can move but also to anticipate these moves and act in advance. AI can be expanded beyond established applications, such as using it to accelerate data analysis, identify anomalies, and detect threats. These emerging AI techniques can help human analysts focus on prevention, remediation, and developing a more proactive, resilient security posture. And as AI is adopted across the business, it can also be leveraged to help protect valuable AI resources and combat AI-powered attacks

Faced with creeping technological complexity and higher expectations of stability and availability, some CIOs are radically reengineering their IT organizations. How? By taking a page from the cloud provider’s playbook. They are identifying repetitive, manual processes and applying a combination of engineering, automation, and self-service. The net result is streamlined timelines, accelerated value delivery, and more effective and stable IT across the board. This kind of disruptive automation represents a vast yet underrealized opportunity. Previous technology trends such as NoOps, zero trust, and DevSecOps, share a common theme—the importance of moving to code across the organization. Migrating away from manual administration to engineering and automation, organizations can manage complex systems more effectively and improve the customer experience through improved availability and resilience.

With the explosion of “smart devices” and the increased automation of physical tasks, IT’s remit is growing again, extending beyond laptops and phones. CIOs must now consider how to onboard, manage, maintain, and secure such business-critical physical assets as smart factory equipment, automated cooking robots, inspection drones, health monitors, and countless others. Because outages could be business or life-threatening, devices in the evolving physical tech stack require the highest levels of system uptime and resilience. And a fresh approach to device governance and oversight may be needed to help IT manage unfamiliar standards, regulatory bodies, and liability and ethics concerns. Finally, CIOs likely will need to consider how to procure needed technology talent and reskill the current workforce.

A bold, technologically sophisticated future awaits—this we know. Yet from our vantage point today, we cannot discern precisely what this bold future looks like or how we can prosper in it. How can we plan for events that are likely, yet vaguely defined? In Field notes from the future, our final chapter of Tech Trends 2022, we examine the trajectories of three technologies that will likely dominate the digital landscape a decade or more from now: quantum, exponential intelligence, and ambient experience. Though currently nascent, each of these technologies has captured the imagination ofresearchers and the investment dollars of venture capitalists, startups, and enterprises who all agree: Something interesting will happen, and with diligence and groundwork planning, we can be ready to act when the future finally arrives.

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