Creating public value by unleashing the power of cross-boundary collaboration
In today's technology-driven world, the ability to connect, collaborate, and innovate is easier and more convenient than ever. Platforms like eBay, Wikipedia, and Facebook are just a few of the many networks that exist to utilize the input of millions. Users of these platforms create an ecosystem, one without boundaries or borders, producing a sharing culture of enormous power.
Cross-boundary collaboration, or "XBC," is an approach to creating value from these networks. These cross-boundary networks can take a variety of forms, but share one underlying common theme: They all involve collaborating with those outside the organization to create value.
In the public sector, XBC occurs whenever a government agency creates public value by leveraging wisdom, input, or experience that comes from outside its organizational borders. These networks might include civic groups, companies, nonprofit organizations, private citizens, or employees of other governmental entities — any resource outside an organization's traditional boundaries. This paper explores the ways that XBC is transforming the public sector and uncovers numerous approaches that can unleash the power of cross-boundary collaborative networks to create public value.