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Case Study: Multinational Shipping Company Seeks Project Management Support


Our Enterprise Risk Services' (ERS) Project Management Support service provides clients with assistance in developing a project office and project plans, and helps clients effectively prioritize, coordinate and execute projects. ERS develops and implements standards, guidelines and processes to create more effective project management control.

The Challenge

A multinational shipping company had a number of concurrent million-dollar projects, all managed within different divisions and budgets. Management had difficulty determining and maintaining the scope, magnitude and status of existing projects; assigning resources across projects; and initiating new projects. Management wanted to be sure that resources were available and effectively allocated to projects that would bring the most value to the company. It decided to establish a project office to manage the company's projects and project resources.

How We Helped

ERS assisted in establishing the project office, which developed and executed project office guidelines and defined roles and responsibilities. ERS established project and resource management procedures, including regular status reporting with project resources in addition to formalized project monitoring and reporting to management. Guidelines and templates were developed to assist in completing tasks on time. Missed project milestones were promptly reported to management to make sure actions were taken for completion. 


As a result, resources and projects were successfully managed and milestones were met in a timely manner. Project management tools and techniques were established and even used by the client on other projects.

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