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Consumer Business

Consumer Business & TransportationDeloitte Consumer Business Industry consists of three sectors, they are consumer product companies, retail, wholesale and distribution, and travel, hospitality and leisure. Our Consumer Business practice is composed of a number of cross-disciplinary industry experts, aiming to help clients address varied complicated issues, and develop and implement feasible solutions accordingly. In Deloitte, we believe that our teams of cross-disciplinary experts from audit, tax, enterprise risk management, financial advisory and consulting will enable us to acquire in-depth and defined knowledge of your industry, thereby to create more values for you. As your business problems are unique, we believe our solutions to be offered to you will also be innovative and inclusive.

Industry coverage

Sector Subsector
Consumer Products Companies • Agribusiness, Food and Beverage
• Personal and Household Products
• Apparel, Textiles, Footwear, Accessories
• Other Consumer Products
Retail, Wholesale & Distribution • Retail
• Wholesale & Distribution
• E-commerce
Travel, Hospitality & Leisure • Air, Railway, Road Transportation
• Food Services and Drinking Places
• Professional and Amateur Sports
• Tourism
• Gambling

Practice overview

Deloitte member firms serve 81% (or 75 companies) of the 93 Fortune Global 500 Consumer Business companies including:

  • 20 of the 24 consumer products companies
  • 30 of the top 39 retail, wholesale & distribution companies
  • 17 of the 22 travel, hospitality, and leisure companies
  • 5 of the 6 airlines
  • 6 of the 7 logistics companies

Note: Statistics above are as of December 2012


In China, we provide comprehensive professional services to large MNCs, SOEs, leading local clients and high-growth enterprises in Consumer Business industry.

  • As an audit service provider for Consumer Business companies listed in Hong Kong, Deloitte has a market share of 23%, which is the largest share among Big Four, while Deloitte also has the largest market share in the 3 major sectors: retail, consumer products and travel, hospitality & leisure (THL)
  • 6 of the top 10 THL companies listed in HK are Deloitte’s audit clients (in terms of market value)
  • We provide services to 8 of the top 10 retailers in China (in terms of revenue in 2012)
  • 4 of the top 5 chain restaurants listed in HK are our clients, including the largest one (in terms of market value)
  • We provide comprehensive services of all service lines to the two largest consumer product and retail companies in the list of state-owned key enterprises
  • We are the auditor of the largest listing project in the jewelry retail industry in China
  • 2 of the top 3 wineries in China are our clients
  • We provide comprehensive services of all service lines to the largest meat producer in China

Note: Statistics above are as of May 2013

Featured insights

  • Report on cooperative development between shopping centers and chain brand merchants in China 2013
    本报告综合了我们对行业的宏观数据研究、业内人士访谈、以及对近500家购物中心开发商、商户和消费者的问卷调查,并在此基础上分析中国购物中心的发展趋势与格局,以及投资、运营成功要素,进而总结出行业的发展趋势,
  • China Powers of Retailing 2013
    本年度报告由中国连锁经营协会与德勤中国联合发布,对超市、百货、便利店以及专业店四个主要业态过去一年的经营情况进行分析并总结行业的发展趋势。
  • Analysis of the Chinese supermarket sector from a financial perspective
    本报告从财务管理的角度,抽丝剥茧地剖析超市类上市公司在中国的经营状况,公司价值方面的差异及价值管理方面的异同。
  • China's consumer markets
    The third in our series of Chinese consumer studies with summary of findings yielded by a market due diligence effort. Within five to ten years the current rate of growth in China will have subsided. Consumer businesses still wishing to enter that market must seize the opportunity.
  • Global Powers of Retailing 2013
    报告连续第16次对全球250强零售业企业排出名次,同时还指出了零售商们在制定增长战略时应考虑的行业发展趋势,以及Q比率分析——通过分析现在的财务信息推论出零售商未来的业绩表现。

 

 

 

 

 

 

 

 

 

Contact us

  • David Lung
    Managing Partner, China Consumer Business Industry
  • Selina Zhao
    Program Manager, China Consumer Business Industry

Deloitte articles published in 2013

  • Technology wave: The dawn of the retail industry
    By David Lung, Managing Partner, China Consumer Business Industry
  • Talent management and long-term incentives in the chain industry in Chain Industry
    By Mark Wu, Partner, Human Capital Advisory
  • One step ahead to create borderless opportunities
    By Yuk Lam Cheung, Partner/Principal, Forensic
  • Introducing business partners from overseas
    By Wakeman Gao, Director, M&A Transaction Services & Alan MacCharles, Partner, M&A Transaction Services

Related links

  • Deloitte Global Consumer Business
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