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New Customs Passenger Processing System to be implemented at several key Customs offices

The South African Revenue Service (“SARS”) Customs is rolling out a new Passenger Processing System (“PPS”) at several key Customs offices during the week 18 May 2013 to 25 May 2013, these being:

  • Beitbridge and Pretoria on 20 May 2013;
  • Lebombo on 21 May 2013;
  • Alberton on 22 May 2013;
  • Durban Harbour and King Shaka International Airport on 23 May 2013.

These are the final Customs offices to implement this new system as it has already been rolled out (since November 2012) to all other Customs offices.

SARS have communicated that the new PPS for travellers, which is being implemented for the declaration of personal goods and Customs payments (non-commercial), includes:

  • The introduction of a new Traveller Card, which will replace the current DA331 form. The Traveller Card must be completed by all travellers arriving in South Africa who have something to declare, as well as drivers of non-Southern African Customs Union (SACU), non-commercial vehicles (in the case of land borders). Traveller Cards will be available at Customs.
  • The introduction of a new Traveller Declaration form (TRD1). If travellers have something to declare, they need to go to the Customs office where their Traveller Card and passport are scanned and they will make a verbal declaration, which is captured on the system by a Customs officer. This information forms the basis of a new form, called a TRD1. The TRD1 will also be used as a Temporary Import Permit (TIP) and Temporary Export Permit (TXP).
  • An electronic signature pad. If the traveller is satisfied with the information on the TRD1, he or she will be asked to sign on an electronic signature pad and the signature will be captured on the system. The signed TRD1 will then be printed and given to the traveller.
  • New payment method. If a traveller needs to make payment, he or she can either use cash – as in the past – or use a credit/debit card
  • A new Detention Notice for Other Government Agencies (OGAs) which has to be signed by the traveller and Customs officer when goods are detained for further inspection
  • Informal traders from SACU or the Southern African Development Community (SADC) member states are also allowed to bring into South Africa – without the payment of duties and taxes – handmade articles of leather, wood, plastic or glass if the goods do not exceed 25kg within a period of 30 days.

In addition to the above changes, SARS have indicated that a simplified process for frequent travellers, (e.g. a resident who travels through the border on a daily basis) is being developed and will follow in due course.

Should you require our assistance with regards to the above, please contact us on the details provided below.

Contact Person Deloitte Office Telephone Email

Jed Michaletos

Wian de Bruyn



+27 (0)11 806 5621

+27 (0)12 482 0356

Ansa du Preez Johannesburg +27 (0)11 806 5304

Olebogeng Ramatlhodi Johannesburg +27 (0)11 209 6326

Fadiel Cader Johannesburg +27 (0)11 209 8003

Riaan Smit Cape Town +27 (0)21 427 5506

Peter Maxwell Durban +27 (0)31 560 7067

Hester Hopkins Cape Town +27 (0)21 427 5496

Ronnie Van Rooyen Durban +27 (0)31 560 7418

Lise Claassen Port Elizabeth +27 (0)41 398 4009


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