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Monitoring and Evaluation

Monitoring involves collecting, analysing, and reporting data on inputs, activities, outputs, outcomes and impacts as well as external factors, in a way that supports effective management. Monitoring aims to provide managers, decision makers and other stakeholders with regular feedback on progress in implementations and results and early indicators of problems that need to be corrected. This usually includes reporting on actual performance against what was planned or expected. Evaluation is a time-bound and periodic exercise that seeks to provide credible and useful information to answer specific questions to guide decision making by staff, managers and policy makers. Evaluation assesses relevance, efficiency, effectiveness, impact and sustainability. It therefore examines whether underlying theories and assumptions were valid, what worked, what did not and why. Evaluation facilitates the extraction and understanding of cross-cutting lessons from operating units experiences and determining the need for modifications to strategic results frameworks.

Situations where Monitoring and Evaluation are needed:

  • No understanding of Monitoring and Evaluation Processes
  • No Monitoring and Evaluation structures
  • No Monitoring and Evaluation systems
  • Lack of Monitoring and Evaluation skills
  • Lack of poor or untimely reporting to stakeholders
  • Audit findings
  • Poor service delivery

We can assess and facilitate implementation of your Monitoring and Evaluation processes to proactively improve and enhance service delivery against strategic and operational objectives

We assist you with:

  • Transparency
  • Accountability
  • Enhanced service delivery
  • Value for money
  • Protection and enhancement of reputation
  • More informed planning and budgeting
  • Risk based approach that creates and protects value
  • Create an opportunity to optimise the value of data
  • Ability to mobilise and respond to changing regulatory requirements and criminal sophistication
  • “Getting it right’ – will result in increased public confidence with the public sector

Key contacts


Pramesh Bhana
Africa Leader
RA Governance, Risk and Oversight
Tel: +27 (0) 11 209 6337

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