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RBI

The aim of this offering is to work with operational management teams to enable radical step change business performance. We have refined our approach through key engagements with leading international organisations.

Our Deloitte solution


The RBI approach aims to influence the thinking and behaviour of operational teams to make business improvement a ‘way of life’. This is achieved through the embedment of a business improvement platform that not only fast tracks business improvement, but also ensures sustainable continuous improvement practices.

Key Challenges

Our experience has shown that clients understand the business improvement imperative, but often lack the skills, capacity and approach to make improvement a reality. The guiding principles for business improvement are:

  • Understanding of the value drivers of the business and the ability to identify the areas within the business that contributes most to value creation.
  • Understanding the gaps and root causes of sub-optimal performance in these areas.
  • Finding solutions and developing ideas into focused initiatives through proper project development processes.
  • Quantifying the impact of initiatives on the value drivers and overall business performance.
  • Fact-based decision making to fast-track funding and implementation of initiatives.
  • An ability to track the impact of initiatives on the value drivers (track and manage for value).
  • A performance driven culture on all levels of the organisation that supports the business improvement imperative.

Our Experience

Our Deloitte advantage

An RBI engagement provides clients with a platform that drives business improvement in a sustainable manner. The platform consists of specialised people, streamlined processes and supporting systems. Once this is established, clients will have gone through a culture shift where everybody understands, supports and participates in business improvement – it now has become a “way of life”. As an offshoot to this great benefit, clients are left with a well-developed pipeline of initiatives that will radically improve performance. 

Deep analyses and proper initiative development ensures quality projects are implemented – projects that actually make a difference! And the best part? Our clients will have a value driver model that will enable them to analyse, test and track business improvement initiatives. People will understand the true value drivers of their business and they will have the ability to positively impact them.

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