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Business principles

imgAt Deloitte it is our vision to be recognised as the “standard of excellence” among professional services firms in Southern Africa.

Our mission at Deloitte is to:

  • Serve the public interest as one of the cornerstones of corporate governance by supplying world-class assurance services.
  • Insofar as this is compatible with local and international regulation and the best principles of corporate governance, supply world-class advisory professional services to our clients.
  • Through both these activities, to help our clients and our people excel.

We are deeply committed to our Shared Values, which include:

  • Integrity
  • Outstanding value to clients, whether in supporting their corporate governance model or in supplying advisory services
  • Commitment to each other
  • Strength from cultural diversity

The focus of our business strategy is to be the Standard of Excellence in all we do. Our business strategy, known internally as our “Be Excellent Strategy” has identified eight strategic drivers to help us achieve our goal of excellence:

  • By being Exceptionally Client Centric
  • By Enhancing the Brand
  • By Leading Transformation
  • To Continuously Innovate
  • By being Agile
  • By being a Magnet for Talent
  • By Growing the Business
  • By Contributing to Society and the Environment

Be Excellent Strategy


In addition to eight strategic drivers, the firm has identified 14 key focus areas to achieve specific short- and medium-term goals.

As such, the firm’s formula for success is as follows:


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Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms.

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