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Tax Department Analysis: Leveling the Playing Field


A proactive approach to performance measurement is essential for today’s tax departments. Not only can it help manage and improve performance continuously, it can aid in managing stakeholder perceptions by defining the way in which your tax department should be measured.

In this report, Deloitte reviews ways of improving tax department management from a strategy and execution perspective. It addresses techniques for managing perceptions, designing a team to support performance objectives, enabling change to achieve results, measuring overall performance, and then sustaining that performance.

The report also includes responses to polling questions posed to executives during a Dbriefs webcast on utilization and effectiveness of their tax department’s benchmarking, change management techniques, and performance measurement systems.

Download the PDF attachment to learn more.

As used in this document, “Deloitte” means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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