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Making Information Work Harder: Performance and Decisions

Responsive Finance

Because many companies today lack an integrated approach to performance management and decision support, they end up spending disproportionate time and resources on manual number-crunching and ad-hoc analysis. That may even be acceptable if the resulting information were accurate. But in many cases, the resulting numbers tend to be inconsistent and ambiguous. In the push to be both accurate and fast, they’re neither.

In the resulting confusion, the one version of the “truth” can be clouded, with decision-makers left in the dark. They don’t know what they don’t know, and often lack the information to determine whether they’re in compliance or whether they’re meeting their business objectives. But now more than ever, operating in the dark can have a significant impact on the bottom line.

These scenarios underscore a widespread need by organizations to improve information quality and build the capabilities to get the right information to the people who need it at the right time. Deloitte’s Responsive Finance Performance and Decision group provides tools, processes, and technology designed to help companies in their efforts to manage information more effectively and deliver key business information from a wide range of sources in such a manner that it can be used more efficiently and effectively to make business decisions.

Managing to the bottom line
Deloitte’s research indicates that finance leaders are turning their attention inward, spending more time on cost reduction, performance management, and profitability analysis. They are using tools such as ERP, business intelligence, and enterprise performance management technology to automatically generate structured models to assist in management reporting, planning, and forecasting. Deloitte’s performance and decision-related services are designed to help organizations in their efforts to create and preserve value through the use of reliable, transparent, and effective information used for decisions that directly impact profitability and asset efficiency.

Bottom-line benefits
Effective business intelligence, enterprise performance management, and decision support can help your organization in its efforts to:

  • Streamline the effort required to access useful information for decision-making
  • Spend more time on analysis and business partnering
  • Enable better, more informed decision-making
  • Reduce risk through improved compliance and financial reporting
  • Lay the groundwork for upcoming regulatory challenges such as the transition to IFRS
  • Reduce the cost of managing information, including IT costs and manual processing
  • Complement budgets and plans with forecasts that make them meaningful and relevant throughout the fiscal year

How Deloitte can help
By definition, performance management and decision support applications will nearly always draw from multiple data sources. But it’s when these applications are integrated with transaction systems that finance organizations are able to see the root cause of business problems. And as the business continues to consolidate on a single transactional platform, the processes of planning, budgeting, and forecasting can grow in efficiency and effectiveness. That’s where Deloitte can provide the most value to your business, helping improve your processes, ensure data is reliable and exists in the right formats, and deliver one version of the truth for better decision-making.

Through the Deloitte SAP alliance, we have developed the scale, scope, and capabilities to help companies in their efforts to address their most complex information management challenges:

System and process assessment
From benchmarking current performance management capabilities to performing gap analysis against future-state processes and developing change plans, we
can help.

Design and plan for the future
Deloitte can help finance organizations in their efforts to improve their performance management capabilities with future business processes in mind. Just as important, we can help organizations implement these processes in areas ranging from organizational governance, performance measurement, and organization design. The results can include an improved approach to decision-making and a better understanding of the results of those decisions.

Implement with confidence
Deloitte brings deep experience, knowledge, and skills in performance management and decision support processes and technologies to help companies execute on their vision.

SAP solutions
• SAP BusinessObjects Enterprise Performance Management solutions
• SAP BusinessObjects Business Intelligence solutions

Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, and its network of member firms, each of which is a legally separate and independent entity. Please see for a detailed description of the legal structure of Deloitte Touche Tohmatsu and its member firms.

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