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The Future of HR Transformation, Part 2 of 3

HR Times – The HR Blog

Posted by Jason Geller on September 28, 2010

To continue where we left off with Part 1, new business challenges are forcing CHROs to re-evaluate their role and how they can best position the HR function to ensure that HR has an active role in implementing business strategy. As the role of HR evolves, keeping an eye on the talent agenda will be a key way to stay ahead of the game.

As a refresher, the three areas we see as the future of HR include:

  1. Operational excellence
  2. Talent
  3. HR technology adoption

Last week we covered the aspirations of achieving operational excellence. Today we’re focusing on Talent.

Delivering on the talent management agenda. Talent is at the core of whether a company can achieve its business strategy. CHROs now work with the CEO and other leaders to ensure that workforce strategy, hiring plans, compensation and engagement are consistently aligned with an organization’s strategy. To help deliver on the talent management agenda, HR should focus on the following areas:

  • Chief Human Resources Officer to Chief Consulting Officer. The CHRO should challenge him/herself to be able to fulfil the emerging Chief Consulting Officer role of leading major enterprise transformation programs. This will require change and project management skills as well as expertise in organizational design.
  • HR will own business value programs. HR must focus on the delivery of cost effective business solutions and ensure it records the value that these business solutions contribute to the organization (e.g., global mobility programs). Essentially, HR needs to articulate and deliver value to the business.

Today’s CHROs need to be prepared to take a larger role in the business’ strategy. If you’re not thinking about these items now, you should be if you want to stay ahead of the game. Check back next week for a look at the final trend we see coming in HR Transformation – the adoption of technology. In the meantime, what do you think about the future of HR Transformation? Post a comment.

Find more resources on HR Transformation

Jason Geller Jason Geller is a principal with Deloitte Consulting LLP’s (Deloitte Consulting) Human Capital practice where he leads the U.S. Human Resources (HR) Transformation market offering group and is the Global HR Transformation Leader.



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