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Meet Doug Palmer

Principal, Deloitte Consulting LLP

Doug Palmer is a principal with Deloitte Consulting LLP and leads the Social Business practice, where he advises clients on matters related to social media, digital strategy, enterprise collaboration, gamification and the adoption of emerging technologies. During the past year, Doug led the acquisition and integration of Banyan Branch into Deloitte Digital’s Social offering that establishes Deloitte in a market leading position to help our clients measure, manage, and leverage social customer experiences as they integrate social business into the broader digital enterprise.

In addition to advising clients, Doug holds a leadership role in bringing these new technologies to Deloitte Touche Tohmatsu Limited's global workforce of over 170,000 professionals. He has led teams responsible for the deployment of leading collaboration and knowledge sharing platforms within Deloitte Consulting LLP and client organizations. His research and thinking on the topics of social business and gamification have been cited in leading publications such as The Wall Street Journal, MIT Sloan Management Review, Time Magazine, Financial Times, and USA Today.

Prior to joining Deloitte in 2005, Doug was a senior executive at the Central Intelligence Agency, leading the Agency’s strategic venture capital initiative. Doug earned his Master of Science degree in Engineering Management and his Doctorate in Human Resource Development from The George Washington University. He also earned a Bachelor of Science degree in Electrical Engineering from the University of Virginia.

Service offering

Social Business

As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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