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Insurance Tech Trends 2011

Insights for Insurers on the Natural Convergence of Business and IT


This report shares the technology trends we see insurance company CIOs and business executives facing today, with inputs from clients, analysts, alliances and our network of academic leaders and subject matter advisors. The trends are clustered in two categories and have been organized in the order we see them most impacting our insurance clients today:

Disruptive Deployments
present significant new opportunities to improve business processes, rethink operations or even enter into new business models.

  • Real Analytics
  • Social Computing
  • Applied Mobility
  • Capability Clouds
  • User Engagement

(Re) Emerging Enablers are trends that many technology executives have spent time, thought and resources on in the past.

  • "Almost-Enterprise" Applications
  • CIOs as Revolutionaries
  • Visualization
  • Cyber Intelligence
  • The End of the "Death of ERP"

Woven through many of the trends is the growing convergence of cloud, social and mobile computing, analytics and cyber-security fundamentally changing how information is accessed and used in business operations and decision-making. The focus is less on the mechanics of technology. The mentality of "there’s an app for that" captures the essence of this change, engaging users wherever and whenever they choose.

Each trend will have business impact over the next 12 to 18 months and supports immediate consideration. Take time to develop an explicit strategy in each area, even if you choose to simply wait and see.

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