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Meet the Business Trends 2013 Authors

The Rewired Customer

us_JCopulsky_56x56_031813.jpg Jonathan Copulsky, Principal, Strategy and Operations, Deloitte Consulting LLP
For almost 30 years, Jonathan Copulsky's career has been dedicated to developing and growing profitable customer relationships. In addition to his work with clients, Jonathan chairs Deloitte Consulting's Marketing Council and leads the firm's eminence efforts. He has authored bylined articles for a number of publication and is the author of a new book, Brand Resilience: Managing Risk and Recovery in a High-Speed World.
US_Christine_Cutten_56X56.jpg Christine Cutten, Principal, Strategy and Operations, Deloitte Consulting LLP
Christine Cutten, a leader within Deloitte's Customer Transformation practice, has helped many CMOs rethink their marketing strategies and operations in areas such as: marketing intelligence, customer segmentation, digital and social marketing, marketing resource management, innovation marketing, marketing measurements and return on ivestment. She works across many industries, maintaining a special focus on technology, manufacturing, retail and consumer business.

The Scale Paradox

us_consulting_JohnLucker_56x56_04282011.jpg John Lucker, Principal, Human Capital, Global Advanced Analytics & Modeling Market Leader, Deloitte Consulting LLP
John Lucker, a principal with Deloitte Consulting LLP, leads Deloitte's Advanced Analytics & Modeling practice. John has developed unique advanced analytic business solutions and methods as well as the technical implementation tools to help realize the value of advanced analytics. He speaks and writes often on these topics at numerous trade and professional organizations and in a variety of publications. He is a co-inventor of four predictive modeling patents that are pending.
us_consulting_jerryodwyer_56x56_042211.jpg Jerry O’Dwyer, Principal, Strategy and Operations, Service Area Leader, Analytics Strategy & Operations Practice, Deloitte Consulting LLP
Jerry O'Dwyer is a principal with Deloitte Consulting LLP and serves as Strategy & Operations practice leader for Deloitte Analytics. He also leads the Sourcing & Procurement service offering and has significant experience serving Fortune 500 clients in many industries. In addition to his specialization in the sourcing and procurement area, Jerry has extensive experience in providing enterprise cost reduction and merger integration services. He is a frequent speaker and author on a number of topics, including procurement transformation, procurement organization design, spend management and global direct materials sourcing strategy.
us_ryanrenner_56x56.jpg Ryan Renner, Principal, Strategy and Operations, Deloitte Consulting LLP
Ryan Renner, a principal with Deloitte Consulting LLP, has experience spanning over 60 client engagements across multiple industries. He has deep experience in many direct and indirect spend categories, as well as extensive experience in spend management technology implementations. He serves as the leader of Deloitte's eSourcing Solution, Sourcing OnDemand and has also led teams driving benefits in working capital improvement, pricing and promotions management, transportation, manufacturing network strategy and ERP implementation.

Reengineering Business Intelligence

us_consulting_dougpalmer_56x56_01152013.jpg Doug Palmer, Principal, Technology, Deloitte Consulting LLP
Dr. Doug Palmer, a principal in Deloitte Consulting LLP, leads the organization's Social Business practice, advising clients in areas related to social media, collaboration, gamification and the adoption of emerging technologies. His research and thinking on the topics of social business and gamification have been cited in leading publications such as Wall Street Journal, MIT Sloan Management Review, Time magazine and US A Today.
us_Vikram_Mahidhar_56x56_01152013.jpg Vikram Mahidhar, Director, Innovation, Deloitte LLP
Vikram Mahidhar is a director in Deloitte LLP’s innovation group. In his leadership role, he focuses on identifying emerging business ideas and driving development and commercialization of new products and services. He has led numerous primary research studies, authored business and academic publications and delivered speeches at eminent forums. Prior to joining Deloitte, Vikram worked at the Massachusetts Institute of Technology and a global management consulting, technology services and outsourcing company.
us_tomgalizia_56x56.jpg Tom Galizia, Principal, Technology, National Service Line Leader/Managing Principal, Technology Strategy and Architecture Practice, Deloitte Consulting LLP
Tom is the national leader of Deloitte Consulting LLP’s Technology Strategy and Architecture practice that focuses on enabling new IT capabilities to successfully navigate changing market dynamics (post digital enterprise, social business, cloud), delivering IT-enabled business transformation and driving efficient IT operations. Tom has 20 years of experience working across many industries and is primarily focused on technology clients and how they serve all industries.
us_vijaysharma_56x56.jpg Vijay Sharma, Senior Manager, Innovation, Deloitte LLP
Vijay Sharma is a senior manager in Deloitte LLP’s innovation group. At present, Vijay leads the delivery of next-generation digital products built on analytics, semantic intelligence and mobile platforms. Prior to working at Deloitte, Vijay was part of a start-up and pioneered one of the first mobile application services in the country. He has also been involved in a large capital savings initiative in the airport industry and worked with executives in the private banking space to help develop strategic resourcing plans.

Partnerships for the Future

us_edvanburen_56x56_031513.jpg Edward Van Buren, Principal, Strategy and Operations, Leader, Federal Strategy Service Line, Deloitte Consulting LLP
Edward Van Buren has more than 17 years of professional experience in consulting and the public sector. He focuses on helping clients in their efforts to develop and execute strategies to transform their organizations using technology and process improvement. His previous work includes financial transformation, governance, process improvement and procurement for clients in the public and private sectors.
us_fed_Rosenbaum_56x56_090712.jpg Lauren Rosenbaum, Principal, Strategy and Operations, Leader, Government Operations Service Line, Deloitte Consulting LLP
Lauren Rosenbaum is a principal with Deloitte Consulting LLP. Her client base has focused around the U.S. Intelligence Community since 1996 as well as a focus within the Intelligence units of the Department of Homeland Security. Prior to joining Deloitte, Lauren worked as a research analyst at the Center for Strategic and International Studies in the political military affairs branch.
us_johnmennel_56x56.jpg John Mennel, Director, Strategy and Operations, Deloitte Consulting LLP
John Mennel has extensive experience in private sector development and country competitiveness policy and strategy. John has advised public sector clients in more than 20 countries at the minister level or above on issues including small-medium enterprise development, industrial policy, investment promotion and export promotion. He is a prolific writer and speaker and has presented on economic development at worldwide forums.

The Responsible Enterprise

us_chrispark_56x56_031513.jpg Chris Park, Principal, Strategy and Operations, National Leader, Sustainability and Climate Change, Deloitte Consulting LLP
Chris Park, principal with Deloitte Consulting LLP, is lead principal for the Sustainability & Climate Change offering. Chris leads the portfolio of consulative offerings for companies to improve sustainability, social and environmental performance, corporate responsibility, energy and climate change. With more than 16 years of consulting experience at Deloitte, Chris has served companies in the life sciences, health care, manufacturing, education, banking, federal and retail sectors. He serves on the board for the Michigan Social Venture Fund and the Impact Reporting and Investment Standards Taxonomy Committee.
us_dinahkoehler_56x56.jpg Dinah A. Koehler, Senior Research Manager, Sustainability & Climate Change, Deloitte Services LP
Dinah A. Koehler leads research on sustainability on such topics as materiality of environmental, social and governance (ESG) issues, their valuation impacts and measurement; corporate ESG strategy; social media dynamics; and communicating on green messages to the consumer, including eco-labels. Dinah has been invited to present her research at University of Michigan, Yale, the Wharton School and Harvard and has published in peer-reviewed journals and books. She has advised Harvard and Wharton on academic programs and research databases related to enterprise sustainability.

Manufacturing beyond China

us_darinbuelow_56x56_031513.jpg Darin Buelow, Principal, Strategy and Operations, Deloitte Consulting LLP
Darin Buelow is a principal and the national leader for Deloitte Consulting LLP’s Real Estate & Location Strategy practice. For nearly 20 years, Darin has been dedicated to helping organizations in their efforts to effectively deploy people, facilities and equipment. His experience with and knowledge of corporate deployment strategy includes such components as manufacturing, headquarters, R&D, retail, data center, call center and shared service centers. Darin is a frequent speaker, panelist and author on footprint optimization, location strategy and economic development trends. He serves on the editorial advisory board of Area Development.
us_ad_DougGish_56x56_073012.jpg Doug Gish, Principal, Strategy and Operations, Deloitte Consulting LLP
Doug Gish, principal, Deloitte Consulting LLP, leads the manufacturing strategy and operations practice and is a thought leader in the application of advanced manufacturing methods to improve competitiveness. Dough has over 20 years of industry and consulting experience in supply chain and production operations management. He has spent most of his career focused in the aerospace and industrial products sectors, including roles in product engineering, operations management and program management. He is a certified Lean Master Black Belt and has a track record of client success with demonstrated performance improvement.
us_joshtimberlake_56x56_082312.jpg Josh Timberlake, Senior Manager, Strategy and Operations, Deloitte Consulting LLP
Josh Timberlake is a senior manager in Deloitte Consulting LLP's Real Estate & Location Strategy practice. He has more than 14 years of experience in advising Fortune 500 companies on their global facility and location strategy decisions. He is frequently called to write and speak about global location strategy trends and drivers – or about characteristics of particular markets such as China, Southeast Asia, Mexico, or the United States.

Emerging Market Talent Strategies

us_TomMorrison_56x56_030413.jpg Tom Morrison, Principal, Human Capital, National Service Line Leader, Talent, Performance, & Rewards, Deloitte Consulting LLP
Tom Morrison, principal, Deloitte Consulting LLP, is the national service line leader of Total Rewards in the Human Capital practice. A public speaker on current and impending US and international pension accounting standards, Tom has more than 20 years of consulting experience in human resource, talent and employee benefits. Tom has bachelor's degree in mathematics from Dartmouth College. He is a member of the American Academy of Acutaries.
us_pearcejonathon_56x56.jpg Jonathan Pearce, Tax Principal, Global Mobility Transformation Practice Leader, Deloitte Tax LLP
Jonathan Pearce, Principal, Deloitte Tax LLP, is the national leader for Deloitte's Global Mobility Transformation service offering and sits on Deloitte's steering committee for integrated talent services. He speaks at conferences and industry roundtables and has written a number of white papers and articles on the new role of talent mobility in supporting business and talent objectives.
us_suzannekounkel_56x56.jpg Suzanne Kounkel, Principal, Strategy and Operations, Deloitte Consulting LLP
Suzanne is a high tech industry practice consulting principal who focuses in providing customer and channel strategy services to her clients. She advised numerous clients on customer, sales and marketing integration in an M&A environment. She is a frequent speaker on engaging talent and leadership constructs to support gender diversity, including strategies to support career life fit.
us_mattszuhaj_56x56_031513.jpg Matt Szuhaj, Director, Strategy and Operations, Deloitte Consulting LLP
Matt Szuhaj is the Life Sciences industry service leader for Deloitte Consulting's Global Expansion Optimization practice. Matt's experience extends to functions across the enterprise, from production and distribution to back office, corporate headquarters, R&D and shared services operations. His location experience includes site selection and negotiations across the Americas, Asia Pacific and Europe. Matt has written and spoken extensively on location strategy, economic competitiveness and cost management.
us_inagantcheva_56x56.jpg Ina Gantcheva, Senior Manager, Human Capital, Deloitte Consulting LLP
Ina is a senior manager with the Human Capital Talent practice of Deloitte Consulting LLP. She specializes in building a talent approach for multinational companies entering or operating in growth and emerging markets.

Building on the BRICs

us_KishoreRao_56x56_093010.jpg Kishore Rao, Principal, Strategy and Operations, Deloitte Consulting LLP
For over 25 years, Kishore Rao has been helping clients realize the potential of global emerging and frontier markets. Kishore helps governments devise and implement strategies to enhance competitiveness by building industry clusters; attract foreign investment; and build trade and transport infrastructure. Kishore currently serves as the consulting leader of Deloitte’s Emerging Markets practice, which supports the economic development efforts of developing and transition countries and the business expansion efforts of global corporations. Kishore speaks and writes widely on emerging market business strategies; industrial and innovation cluster development approaches; and special economic zone development.
dtt_irakalish_56x56_031813.jpg Ira Kalish, Director, Global Economics, Deloitte Services LP
Ira Kalish is director of global economics at Deloitte Research. He is a specialist in global economic issues as well as the effects of economic, demographic and social trends on the global business environment. Dr. Kalish has given numerous presentations to corporations and trade organizations on topics related to the global economy and is widely quoted in the news media. He has appeared on CNN, CBS News, CNBC, PBS and BBC World Service.
us_consulting_SimonMcLain_56x56_031813.jpg Simon McLain, Senior Manager, Strategy and Operations, Deloitte Consulting LLP
Simon McLain is a senior manager in Deloitte Consulting LLP's Strategy practice. He has over a decade of experience working with global companies to define and execute their growth agenda. Simon has led numerous projects helping organizations understand unmet customer needs, identify new market opportunities, develop marketing and sales strategies to reach target segments and apply pricing strategies to capture the value they provide. He has focused on both developed and emerging markets to help organizations drive growth.


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