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Business Analytics: Insights from the Technology, Media and Telecommunications Industry

Since innovation is the heart of the Technology, Media and Telecommunications (TMT) industry, TMT companies must continuously manage innovation in ways that improve business outcomes and drive growth.  

Deloitte Analytics helps TMT companies unearth and interpret insights that can drive innovation, improve customer service, and support digital transformation. By applying analytics, TMT companies can access, understand, protect, and even package insights in new ways. The strategic application of analytic-driven insights can prepare TMT companies to capitalize on emerging opportunities and enable them to build more responsive, resilient, and competitive businesses.

Featured Insights

The internet of things ecosystem
The Internet of Things (IoT) has the potential to offer business value that goes beyond operational cost savings. Providers in the IoT ecosystem have a largely unexplored opportunity to develop compelling IoT solutions that explore how the ability to collect and analyze disparate data, in real-time and across time, might transform the business.
The three-minute guide to social analytics in media & entertainment
Superior business performance in the media and entertainment industry starts with art. But a little science can help take it to the next level – the science of social analytics.
From invisible to visible to measurable: Social analytics extends enterprise performance improvement
Social media can help companies open communication channels up, down, and across the enterprise to gain data-driven insights and improve business outcomes.
Tech Trends 2014: Inspiring disruption
In this year’s report, you’ll learn about 10 trends that exemplify the potential for emerging technologies to reshape how work gets done, how businesses grow, and how markets and industries evolve.
M&E Social Insights
A social analytics tool squarely focused on listening to and interpreting social media conversations about titled entertainment products, which can enable M&E executives to accurately predict and influence sales and revenue.
The three-minute guide to analytics for high-tech companies
For high-tech companies, analytics offers a path—not just the technology, but a business-first approach that draws from the worlds of process, technology, and talent to generate results beyond what today’s business intelligence tools can deliver.
Making the right call
Deloitte helps a large wireless telecommunications company leverage its vast stores of data for timely customer analytics using an in-memory solution designed to deliver versatility and near real-time analytics.

About Deloitte

“As used in this document, “Deloitte” means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.  Certain services may not be available to attest clients under the rules and regulations of public accounting.”

Copyright © 2011 Deloitte Development LLC. All rights reserved.
Member of Deloitte Touche Tohmatsu Limited

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