This site uses cookies to provide you with a more responsive and personalized service. By using this site you agree to our use of cookies. Please read our cookie notice for more information on the cookies we use and how to delete or block them.

Bookmark Email Print this page

Service Delivery Transformation

Outsourcing. Offshoring. Shared services.

As organizations have evolved and become more complex, so have their service delivery needs for functional and business support processes. 

Deloitte’s Service Delivery Transformation services are designed to help organizations in their efforts to create a flexible, scalable and efficient service delivery model – one that can enhance enterprise value by enabling cost-effective growth, supporting strong internal controls and compliance, and providing globally consistent service delivery. 

We can help your organization evaluate the range of service delivery options – in-house, outsourced, onshore, offshore – to develop and help execute a tailored service delivery strategy that meets your organization’s long-term needs. Learn more about the practice.

Subscribe: email icon  Service Delivery Transformation email

More Featured insights

  • Deloitte ranks no. 1 in 2013 World’s Best Outsourcing Advisors list
    IAOP’s eighth annual ranking recognizes Deloitte’s global advisory capabilities.
  • Deloitte’s 2013 global shared services survey results
    Deloitte’s 2013 global shared services survey results
    This year’s survey drew 277 responses, representing organizations headquartered in 38 countries, providing data for 870 shared services centers from around the world.
  • Meting compliance challenges
    This white paper focuses on how compliance outsourcing can help organizations to address compliance demands while staying focused on their core business functions and go-to-market strategies.
  • From Bangalore to Boston: The trend of bringing IT back in-house
    Read about insourcing and this new trend’s drivers, opportunities and challenges.
  • Case studies in reducing process complexity in general and administrative (G&A) and shared services
    Managing drivers of complexity in G&A operating models.

 

 

 

 

More Watch, listen, learn

  • Organizations seek to align shared services centers with broader business strategy
    Read the press release announcing Deloitte’s 2013 global shared services survey results.
  • CoreLogic – procurement outsourcing
    Achieving cost savings and process efficiencies through Procurement Outsourcing
  • Balancing act: Insourcing vs. outsourcing of legal discovery technology
    The benefits of insourcing vs. outsourcing legal discovery technology.
  • As shared services matures, how is it evolving?
    Shared services is no longer the new kid on the block.
  • The new reality for managing supplier risk
    It’s harder than you think.

Meet our leaders

  • Susan Hogan
    Principal, Deloitte Consulting LLP Leader, Service Delivery Transformation
  • ExternalURL
    David Hodgson
    Partner, Deloitte & Touche LLP
  • ExternalURL
    Jonathan Ohm
    Managing Director, Deloitte Corporate Finance LLP
  • Erica Volini
    Principal, Deloitte Consulting LLP

Share this page

Email this Send to LinkedIn Send to Facebook Tweet this More sharing options

Stay connected

Copyright © 2013 Deloitte Development LLC.
All rights reserved.
36 USC 220506

Official Professional Services Sponsor; Professional Services means audit, tax, consulting and financial advisory services.

About this site

Follow us