Learn more about Service Delivery Transformation Services
Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Tax LLP and Subsidiaries
Enterprises need consistent, cost-effective service delivery across multiple geographies and in all of the business’ enabling functions.
Deloitte’s Service Delivery Transformation services are designed to help organizations in their efforts to develop a multi-shore, multi-delivery, multi-solution service delivery model that provides high-quality, responsive service at an affordable cost.
Our goal is to help you establish, maintain and continuously improve a customized service delivery organization that meets enterprise needs related to cost, quality, risk and compliance, location and strategy while providing a platform for cost-effective growth.
Our experienced Service Delivery Transformation professionals, who number more than 3,000 worldwide, can work with your organization through all phases of the service delivery transformation lifecycle, from helping to assess feasibility and develop strategy through helping to implement and fine-tune the SDO’s operations.
Our services may include, but are not limited to, assistance in the following areas:
- Shared services
- Outsourcing advisory
- Vendor management
- Compliance and risk management
- Talent and organization
- Location strategy
- Contact center
- Program management
- Change management
- Corporate real estate and facilities
No matter where your organization is in its journey toward an efficient, cost-effective service delivery model, our Service Delivery Transformation team can help you address your strategic needs.
As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.