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Divesting Your Shared Service Center

Leveraging your shared service center as a springboard to a profitable outsourcing relationship


Outsourcing initiatives are a well-recognized driver in reducing costs and increasing service levels while enabling a business to focus on its core functions. They also act as a catalyst for broader transformation and send a change signal to the rest of the organization.

Many leading organizations are seizing the opportunity to outsource their Shared Service Center (SSC) operations to service providers in a move to realize additional up-front value from their SSC investment. Such relationships can help further reduce costs, and through investment in the SSC by the outsourcing service provider, they take service to a new level. The organization can then be positioned to execute a business strategy focusing on its core business while still providing a high quality of back office services through working with an external provider.

A window of opportunity has opened up for companies with mature SSCs to monetize them by selling them to an outsourcing service provider. This can generate immediate cash, and through the relationship with the service provider, further savings and service improvements can be realized.


As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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