In the News: Deloitte Thought Leaders Discuss Service Delivery Transformation Issues
Managing HR shared services talent
Human Resource Executive Online | January 2012
HR leaders must develop broad and effective talent-management strategies and practices to identify opportunities for improvement, maintain alignment with business objectives and stay competitive in the market.
Using outsourcing to transform human resource functions
Healthcare Financial Management | January 2012
Hospitals looking to improve HR efficiencies are increasingly considering opportunities to shift responsibilities for certain processes such as payroll, benefits administration, and recruiting--to an outside vendor or vendors.
Implications of M&A activity in HRO for service buyers
Globalization Today | December 2011-January 2012
A change in provider status (acquired, merged, divested) is not necessarily a negative. In many cases the resultant company may be a stronger partner for your organization
The resurgence of corporate legal process outsourcing
Inside Counsel | December 2011
Three areas leaders should consider when examining whether legal process outsourcing (LPO)—or a particular LPO provider—fits a company’s legal needs.
Four key concerns of corporate legal process outsourcing and provider responses
Inside Counsel | November 2011
How the role of LPO provider has changed over the past decade and a focus on security and confidentiality, quality, ethical implications, and client and outside relationships.
Unlocking the full potential of shared services
Business Finance | October 2011
This Q&A with Richard Sarkissian principal, Deloitte Consulting LLP, highlights his perspective that most companies have yet to use shared services to contribute significantly to the enterprise's overall strategic objectives, such as growth, global expansion and competiveness.
The evolution of corporate legal process outsourcing
Inside Counsel | October 2011
The growing maturity of the LPO marketplace and how it gives corporations renewed incentive to assess its value.
Beyond baseline: Considerations for enhancing shared services cost and control benefits
Business Finance | October 2011
Richard Sarkissian principal, Deloitte Consulting LLP, discusses how paying appropriate attention to tax and internal control areas in a shared services effort can help keep a company one step ahead of its peers.
Powerhouse 25 ranking
Globalization Today | October 2011
Peter Lowes principal, Deloitte Consulting LLP and Peter Moller partner, Deloitte MCS Ltd, have been ranked among the top 25 professionals driving the outsourcing industry in Globalization Today’s first annual “Powerhouse 25” list.
The corporate legal process outsourcing business model
Inside Counsel | September 2011
How legal departments can achieve a dramatic cost savings without sacrificing quality.
Beyond consolidation: Unlocking value from shared services
CFO.Com | September 2011
Richard Sarkissian, principal Deloitte Consulting LLP, and David Hodgson, partner Deloitte & Touche LLP, discuss how CFOs can help identify specific steps to drive effectiveness, efficiency, and even broader strategic benefits from shared services.
Growing shared services value: Four perspectives for CFOs
Financial Executives International | August 1, 2011
Richard Sarkissian, principal, Deloitte Consulting LLP and David Hodgson, partner, Deloitte & Touche LLP co-authored this article about how CFOs can find ways to help shared services deliver business benefits on multiple fronts.
Shared service centers on the upswing
Baseline | May 26, 2011
Susan Hogan, principal, Deloitte Consulting LLP is quoted in this article about aligning shared services initiatives with the broader business strategy to fully leverage their value, based on the Deloitte's 2011 global shared services survey results.
More companies adding shared services centers to deliver bottom line value
MSNmoney.com, CFO Innovation Asia, Finance Industry Today, The Street | April-May 2011
Susan Hogan, principal, Deloitte Consulting LLP is quoted in MSNmoney.com, CFO Innovation Asia, Finance Industry Today, and The Street , all highlighting key findings of Deloitte's 2011 global shared services survey results.
Latin America outsourcing gains more credibility, according to new Deloitte survey
Nearshoreamericas.com | March 7, 2011
Jessica Golden, principal, Deloitte Consulting LLP and Mark Klender, principal, Deloitte Consulting LLP are quoted throughout this article about how delivery center location preferences have shifted significantly in the past two years, with Asia and Latin America gaining favor with corporate decision makers, according to Deloitte's 2011 global shared services survey results.