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In the News: Service Delivery Transformation

Deloitte thought leaders discuss service delivery transformation issues

Determining when to outsource legal services
Inside Counsel | August 13, 2014
What are the factors that legal departments should consider related to determining timing of a LPO initiative? Read the article to learn more.

Determining which legal services to outsource
Inside Counsel | July 16, 2014
Corporate legal departments are starting to move outsourcing beyond transaction-based legal processes to higher level capabilities.

Examining the issues facing corporate legal and LPO provider solutions
Inside Counsel | June 18, 2014
The second article in the four-part series discusses several of the key issues facing corporate legal, as well as solutions offered by LPO providers.

An introduction to corporate legal service delivery transformation
Inside Counsel | May 13, 2014
The first article in a four-part series on implementing a corporate legal process outsourcing (LPO) solution; the article provides an introduction to corporate legal service delivery transformation.

Shared services centers up their game
CFO Journal | March 12, 2014
The next generation of shared services centers includes higher value processes, new geographies and a higher utilization of hybrid models, according to findings from Deloitte’s 2013 Global Shared Services Survey.

Managing outsourcing risks at the early stages
Risk & Compliance Journal | March 3, 2014
As outsourcing has become an increasingly standard business practice in the last decade, it has created a new set of risks and challenges for organizations.

Disparate sourcing strategies confound analytics efforts
CIO Journal | February 27, 2014
Many companies that sourced back office capabilities like IT, finance and HR in silos are now having a hard time consolidating their data to perform analytics.

The Vendor Management Program Office: Five deadly sins of vendor management
HFS Research | November 18, 2013
Are hurdles blocking your organization from getting the most out of third party relationships?

From Bangalore to Boston: The trend of bringing IT back in-house
HFS Research | November 18, 2013
Explore drivers, opportunities and challenges of the new insourcing trend.

Some (re-) assembly required
Financial Times | October 29, 2013
The time is now to examine the entire organization to determine what global business services architecture makes sense.

Shared services centers up their game
CIO Journal | September 25, 2013
A new survey spotlights how shared service centers are investing in a variety of technologies to better meet customer demands.

Truth, judges, and the global outsourcing way
Pulse Magazine | July/August 2013
Marc Mancher quoted in Pulse magazine for the 2013 global outsourcing 100 and world’s best outsourcing advisors ranking list.

How outsourcing can improve internal audit’s strategic capabilities
CFO Journal | June 5, 2013
How outsourcing internal audit can meet stakeholders’ expectations of the internal audit function for business insight and support beyond assurance.

Global sourcing trends In 2013
Mondaq Business Briefing | May 7, 2013
Cloud computing has rapidly become a key part of the outsourcing landscape. But companies need to anticipate the risks as well as the opportunities that it brings.

Reshoring may actually happen in some industries
Market Watch | May 2, 2013
Deloitte survey shows ‘insourcing’ trend gaining favor.

IT insourcing uptick: Survey shows some IT coming back in-house
SearchCIO-Midmarket | April 17, 2013
Outsourcing isn't what it used to be, and that could be good news for CIOs.

Is outsourcing losing its appeal?
Baseline | April 15, 2013
A small but growing number of companies are bringing IT functions back in-house.

Businesses beginning to insource IT
The Strategic Sourceror
| April 3, 2013
For years outsourcing has been seen as an effective way to slice manufacturing and procurement costs, but it may not be the best strategy for IT.

Outsourcing transitions: Avoid the ‘ditch’
CIO Journal
| April 2, 2013
A transition to outsourcing needs to occur in a smooth, cost-effective, and transparent manner; otherwise, it may land in the “ditch”.

As used in this document, ‘Deloitte’ means Deloitte LLP (and its subsidiaries). Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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