Changing the Law Firm Operating Cost Paradigm
Transformation of the back office
Market conditions have created an imperative for law firms: evolve or risk your economic future. Improving efficiencies and cost management is an important aspect of evolution. A firm should simultaneously improve operations and maintain appropriate service to the attorneys and internal customers that they support to better serve their clientele. Law firms that are undertaking service delivery transformation are at the forefront of the legal industry — and leading the competition into a brave new world of efficiency and profitability.
Service delivery transformation for administrative support functions is a demonstrated strategy to achieve both cost reduction and operational and service improvements. Applying service delivery transformation principles to the delivery of legal services is the next logical and rapidly emerging stage of evolution for firms that many leading law firms are seriously considering.
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