Our Alliances: salesforce.com |
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Deloitte and salesforce.com are leading the shift toward cloud computing for the social enterprise by leveraging the trends of mobility, social business, cloud computing and analytics to help our clients connect with customers in a new and social way. The social enterprise supports changing customer behavior both in the way the organization works with its customers from a CRM perspective, and in the internal ways the organization encourages employees to work together and, in turn, with its partners and suppliers.
Together, we're stronger. With our track record of collaboration and integration, Deloitte and salesforce.com can help organizations achieve their business goals, whether it's through social, mobile and open collaboration in the call center, or enhanced data analysis and interaction with clients. Social computing is a significant and foundational platform for enterprise technology, and together, we're at the forefront.
Building on salesforce.com's leading Sales Cloud, Service Cloud, Collaboration Cloud, and Custom Cloud offerings, Deloitte has made major investments in thought leadership around cloud computing and has developed a broad set of methods, tools and accelerators.
- Deloitte's customized Valuemap ties Salesforce applications to clients' marketing, sales, and service processes, illustrating how salesforce.com can add business value to the clients' CRM operations.
- By customizing a version of the Contact Center Maturity Model for salesforce.com users, Deloitte increases the value of its offering, helping clients reduce cost and risk as they accelerate project delivery.
- Deloitte leverages its deep industry knowledge to build custom applications on the Force.com Custom cloud platform to help users in their efforts to increase efficiency, improve user experience, and improve ROI.
Global salesforce.com delivery capability is available through Deloitte's network of member firms, including practices in fourteen countries in North America, Europe, the Middle East and Africa, and Asia Pacific.
“Cloud computing is starting to revolutionize the way companies use technology. Deloitte, as a leader in technology, and an innovator in how companies adapt technology, and salesforce.com as the leader in cloud computing, can guide companies through an enormous business transformation with our cloud computing offering.”
- Ross Piper
Senior Vice President of Enterprise Strategy, Salesforce.com
As used in this document, “Deloitte” refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Certain services may not be available to attest clients under the rules and regulations of public accounting.
