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  • Case studies in reducing process complexity in general and administrative (G&A) and shared services
    Addressing process complexity has a significant role in optimizing an operating model, and unless a company addresses this complexity, it may not be able to capture more value from its Shared Services organization, whether that value comes from enhancing service delivery or from expanding its scope to include processes from other functional areas.
  • Outsourcing today and tomorrow: Insights from Deloitte’s 2012 global outsourcing and insourcing survey
    The future of outsourcing will likely belong to those who appreciate the distinctive demands of effective outsourcing – and who invest in helping their organizations address them.
  • Analytics for Shared Services – The three-minute guide
    If analytic insight could help functional areas across your enterprise, it’s worth considering a shared service center as its home.
  • As shared services matures, how is it evolving?
    The future of shared services lies in integrated management approaches with new operating models and roles to help leverage synergies across silos and drive enhanced benefits.
  • Five "must haves" to consider for outsourcing in service delivery transformation
    Specific areas where effective planning and execution can be especially important to an outsourcing effort.
  • The great tax offshoring debate
    CFOs and tax directors have many more interests in common than their differences on offshoring might suggest.
  • Insights from Deloitte’s 2011 global shared services survey
    Key themes on “how” to establish and improve a shared services organization, based on the results of Deloitte’s 2011 global shared services survey results.
  • Global business driven HR transformation: The journey continues
    Explore eighteen key trends shaping the way companies can leverage their human resources functions and their people to improve competitiveness, profitability and growth.
  • Technology-enabled shared services centers
    A framework for creating a strategic technology roadmap for SSCs that will enable companies to drive greater business value.
  • Next-generation Service Delivery model
    A shared services model can provide means to help consumer packged goods companies to succeed in a challenging environment.
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