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  • Case studies in reducing process complexity in general and administrative (G&A) and shared services
    Addressing process complexity has a significant role in optimizing an operating model, and unless a company addresses this complexity, it may not be able to capture more value from its Shared Services organization, whether that value comes from enhancing service delivery or from expanding its scope to include processes from other functional areas.
  • Outsourcing today and tomorrow: Insights from Deloitte’s 2012 global outsourcing and insourcing survey
    The future of outsourcing will likely belong to those who appreciate the distinctive demands of effective outsourcing – and who invest in helping their organizations address them.
  • Analytics for Shared Services – The three-minute guide
    If analytic insight could help functional areas across your enterprise, it’s worth considering a shared service center as its home.
  • The great tax offshoring debate
    CFOs and tax directors have many more interests in common than their differences on offshoring might suggest.
  • Global business driven HR transformation: The journey continues
    Explore eighteen key trends shaping the way companies can leverage their human resources functions and their people to improve competitiveness, profitability and growth.
  • Technology-enabled shared services centers
    A framework for creating a strategic technology roadmap for SSCs that will enable companies to drive greater business value.
  • Next-generation Service Delivery model
    A shared services model can provide means to help consumer packged goods companies to succeed in a challenging environment.
  • Ten Ways to get More from your Service Delivery Organization
    A change to a company's service delivery approach can represent an opportunity for improvement.
  • Real Estate and Facilities Operations In An Enterprise Cost Management Environment
    This issue of Deloitte's Capital and Real Estate Transformation (CRET) Quarterly provides insight into the real estate considerations that should be an integral part of any Enterprise Cost Management program.
  • Making Shared Advisory Capabilities Work
    Build a shared advisory group that can deliver business advisory services across the entire enterprise.
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