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Deloitte LLP has commissioned an Annual Holiday Survey that gauges consumers’ expectations about the year-end holidays, the economic climate and related spending and purchase patterns. Learn more about this year's survey.

In our latest report, we evaluate the 80 largest Web retailers in terms of revenue as defined by Internet Retailer’s “Top 500 Guide” and assess the execution of 135 capabilities across these sites.

In this report, we will share insights from our interviews with retail executives on how re-platforming e-commerce needs to be executed to address multi-channel complexity.

Learn four primary strategies that retailers can use to improve the current state of customer relevance.

Despite the current downturn, economic growth will eventually return and surviving retailers will need to seek new arenas for expanding.

Discover techniques for developing a talent strategy that can help retailers survive the current economy and capitalize on the recovery.