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  • Business Trends 2013
    Strategy & Operation's inaugural trends report takes a closer look at eight emerging forces that are influencing how organizations’ think about their strategy. Take this opportunity to energize your strategic planning activities by exploring new ways of thinking about some of today's business trends.
  • Deloitte’s 2013 global shared services survey results
    This year’s survey drew 277 responses, representing organizations headquartered in 38 countries, providing data for 870 shared services centers from around the world.
  • Case studies in reducing process complexity in general and administrative (G&A) and shared services
    Addressing process complexity has a significant role in optimizing an operating model, and unless a company addresses this complexity, it may not be able to capture more value from its Shared Services organization, whether that value comes from enhancing service delivery or from expanding its scope to include processes from other functional areas.
  • Life after Kyoto
    This paper provides an overview on how the world’s carbon market might change into more fragmented set of regional markets post 2012 (the original expiration date of Kyoto protocol) and what can companies do to deal with the uncertainty.
  • Making virtual work "Business as usual"
    This article provides an insight into how organizations can tackle some of the possible obstacles that they may come across while creating a more flexible virtual / in-person work environment.
  • Outsourcing today and tomorrow: Insights from Deloitte’s 2012 global outsourcing and insourcing survey
    The future of outsourcing will likely belong to those who appreciate the distinctive demands of effective outsourcing – and who invest in helping their organizations address them.
  • Analytics for Shared Services – The three-minute guide
    If analytic insight could help functional areas across your enterprise, it’s worth considering a shared service center as its home.
  • The green supply chain DNA
    Better analysis, reporting and management of sustainability data across the supply chain improves business risk and builds competitive advantage.
  • Going from good to great: Ways to make your sustainability report business-critical
    This new paper by Deloitte discusses how companies can make sustainability reporting business-critical through adopting a more robust methodology for determining environmental, social and governance (ESG) materiality.
  • Collective power
    Learn how a major U.S. organization improved efficiency and profited in both its business units.
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