This site uses cookies to provide you with a more responsive and personalized service. By using this site you agree to our use of cookies. Please read our cookie notice for more information on the cookies we use and how to delete or block them.

Bookmark Email Print this page


    Page   1/2   
  • Second helpings: Building consumer loyalty in the fast service and casual dining restaurant sector
    A few basic things matter the most in driving restaurant brand loyalty, but those are not the only things that matter.
  • Taking flight: From bankruptcy to the world’s largest airline
    On December 9th, 741 days after it filed for Bankruptcy, American Airlines Group emerged as the world's largest airline, combining the legacy American Airlines and U.S. Airways carriers.
  • Customer loyalty is in the numbers. Just not the ones you think.
    Deloitte’s Travel, Hospitality, and Leisure practice engaged in extensive consumer loyalty research, surveying over 4,000 travelers and conducting two in-depth focus groups with business and leisure travelers.
  • 360 degree view
    See more. Do more. Earn more. Building loyalty and contributing to the bottom line.
  • 2014 outlook on Travel, Hospitality, and Leisure
    Adam Weissenberg, vice chairman and U.S. Travel, Hospitality and Leisure leader, Deloitte LLP, shares his perspective on the THL industry and some thoughts around managing and growing amid the transformative landscape.
  • CEOwn it
    How do health care, hospitality, and retail respond to postdigital disruption?
  • Travel, Hospitality & Leisure spotlight – THL deals you can account on (Issue 3)
    As more and more consumers seek bargains on the Web, entities in the travel, hospitality, and leisure (THL) industry are increasingly relying on online deal coupon companies (“deal companies”) to promote their products and services at reduced prices and thereby attract new and existing customers.
  • Charting a course for renewed airline consumer loyalty
    In this report, we explore the state of loyalty in the airline sector.
  • A restoration in hotel loyalty: Developing a blueprint for reinventing loyalty programs
    This extensive customer loyalty research has given deep insights into hotel guests’ travel behaviors, attitudes, and engagement preferences.
  • Welcome to the postdigital era
    A confluence of technology forces is empowering the individual and driving profound business change.
  • Aircraft fleet planning – a new perspective
    In the face of extraordinary uncertainty, airlines are seeking to implement rigorous yet practical approaches to assessing value potential from available fleet options.
  • Smarter MRO
    Five strategies for increasing speed, improving reliability, and reducing costs – all at the same time.
  • Page   1/2