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The Shift Index

What is the Big Shift?

The world around us is changing. Long-term trends, driven by public policy and the exponential rate of change in the digital infrastructure, are fundamentally altering the global business environment.

The world around us is changing. Long-term trends, driven by public policy and the exponential rate of change in the digital infrastructure, are fundamentally altering the global business environment. We initially respond to these changes by working harder within existing institutions and practices. The result is diminishing performance and mounting stress. Until we understand the nature of those changes and evolve our institutions and practices accordingly, we won’t be able to effectively harness new capabilities and turn stress into success.

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What is the Shift Index?

The Shift Index can help executives understand and take advantage of the changes around them.

The Shift Index can help executives understand and take advantage of the changes around them. Updated every year, the Shift Index looks at over 40 years’ worth of data for 25 metrics in three areas: 1) developments in the technological and political foundations, 2) underlying market changes how flows of capital, information, and talent are changing the business landscape, 3) impacts of these changes on competition, volatility, and performance across industries. Combined, these factors reflect what we call the Big Shift in the global business environment.

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The 2013 Shift Reports 

For the 2013 edition, we’ve broken the Shift Index into five relevant, concise, and thought-provoking reports to help executives translate research into action. Make workers more passionate. Make sense of the changing business environment. Find opportunities by embracing contradictions.

Explore the papers and additional resources below:

Learn more about The Shift Index

Read the Shift Index Foreword
By Steve Denning, knowledge leader and award winning author

John Hagel explains the big shift
Watch the multipart video series.

Featured insights

Unlocking the Passion of the Explorer
Times of great and constant change require companies to be flexible and to grow stronger. We explore how organizations can cultivate and engage the right dispositions and talent. View video
From exponential technologies to exponential innovation
Exponential advances in core digital technologies are enable innovators to rapidly build upon other innovations. We discuss the opportunities and risks inherent in these dramatic changes. View infographic
Success or struggle: ROA as a true measure of business performance
The sustained and significant decline in performance shows that many companies haven’t yet figured out how to harness technology or knowledge flows to be successful in an increasingly turbulent world. View video
us_tmt_DUP595_56x56_111313.jpg 2013 Shift Index metrics: The burdens of the past
While individuals are eagerly embracing new technologies and practices in their personal lives, our research suggests that outdated institutional structures and practices continue to inhibit organizational knowledge flows, limiting learning and performance improvement. View our methodology; View our infographic originally featured in Wired magazine
Coherency in Contradiction
The forces of the Big Shift are creating a host of contradictions. For organizations that embrace, rather than resolve, the ambiguities, these contradictions are a rich source of opportunity. View videos
Lessons from the edge: What companies can learn from a tribe in the Amazon
The pressures for firms and institutions trying to navigate the Big Shift are immense. Yet we believe there is cause for optimism as we rethink how we work and consume.

More Related links

  • 2013 Shift Index reports
    Read the full compilation.
  • Why learning is the only sustainable response to the increasing pressures of the Big Shift
    The Shift Index is a six-part series intended to help executives translate data about pressures into positive action.
  • Four paradoxes that could change a company’s performance outlook
    CFO Journal weekend reading on ROA as a true business measure.
  • With exponential innovation, drivers may be just the tip of the disruption
    Tech sheets blog on exponential innovation by Tamara Samoylova
  • Unlocking the passion of your workers
    CIO journal article featuring John Hagel on worker passion.

Dig deeper

  • 2013 Shift Index methodology
    Read about the methodology for this year’s report.
  • The Shift Index: Prior editions
    Read the 2009, 2010, and 2011 Shift Index reports.
  • Center for the Edge
    Learn about the Center and its unique perspectives.
  • Get to know the Center’s leaders
    Center for the Edge leaders.

Watch, listen and learn

What is the Big Shift?
John Hagel explains concepts of the Big Shift.

How do we thrive in the Big Shift?
John Hagel discusses thriving in the Big Shift.

What metric is your company forgetting to look at?
See why ROA matters.

Unlocking the passion of the explorer
John Hagel discusses the importance of a passionate worker.

Clarity in contradiction 
John Hagel and John Seely Brown discuss contradictions within people, the business, and ecosystems.

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