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Health Care Consumerism

Center for Health Solutions

Companies faced with soaring increases in health care costs are taking the lead in the battle to contain them. Consumer-driven health care (CDHC) is a trend that encourages individuals to get the care they need, and helps make employees more engaged health care consumers. The Deloitte Center for Health Solutions examines consumer health options such as consumer-directed health plans and care management programs, which can help control excessive benefits consumption and curb costs.

More Featured insights

2012 U.S. survey of health care consumers
Five year anniversary of the survey provides a comprehensive view of health care consumerism exploring consumers’ behaviors, attitudes, and unmet needs.
2011 U.S. and global survey of health care consumers
The rising health care cost coupled with the current state of the economy have prompted many consumers across the globe to delay care, alter household spending, and worry about their ability to pay for future health care costs
The hidden costs of U.S. health care for consumers
Out-of-pocket health care costs are a substantial and increasing burden; among the hardest-hit consumers are those with medical problems, seniors, and caregivers. This study examines the financial implications of health care on U.S. households.
2010 Global survey of health care consumers
This research finds similarities – and intriguing differences – in health care behaviors, attitudes and unmet needs among consumers in the United States, Canada, France, Germany, Switzerland and the United Kingdom.