2010 Survey of Global Health Care Consumers
Perspective on health care behaviors, attitudes and unmet needs of six countries
With health care reform dominating the U.S. political dialogue for more than a year, the Deloitte Center for Health Solutions decided to put the American experience in global context. The 2010 Survey of Global Health Care Consumers finds similarities – and intriguing differences – in health care behaviors, attitudes and unmet needs among consumers in the United States, Canada, France, Germany, Switzerland and the United Kingdom.
The study reveals common ground on the high cost of medical care and how consumers assess the quality of their national health care service and delivery. System performance levels and expectations, though, vary widely, posing enormous challenges to policy-makers seeking to change the status quo.
