Meet Jessica KosmowskiPrincipal, M&A Consultative Services, Deloitte Consulting LLP |
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Jessica is a principal in Deloitte Consulting LLP, Mergers and Acquisitions (M&A) practice and leads the Customer, Markets, and Products M&A service offering. She is also the Chief Marketing Officer for the U.S. Strategy & Operations practice.
Jessica brings over twelve years of professional services experience to her clients, specializing in helping companies grow organically or inorganically by focusing on driving tangible value.
She focuses on protecting and leveraging the customer and partner experiences to ensure that planned synergies are realized.
My areas of specialization
Industry focus
Education
- Bachelor of Science, Cum Laude, University of Minnesota
- Masters of Business Administration, Magna Cum Laude, University of Texas, Austin
Latest thinking
Growth through M&A
Mergers and acquisitions can be a potent path to growth. Yet implementation complexities and the lure of immediate cost synergies often take precedence over formulating, isolating and tracking revenue metrics and growth efforts. Cost reduction goals can even conflict with revenue growth opportunities. An analysis of 100 deals with growth as the stated goal suggests a set of priorities that can produce better outcomes.
Proudest career moments
One of my proudest career moments was working with a bank at the beginning of 2009 as they prepared to receive and operate a number of failing banks as a result of the financial crisis. A hallmark of these types of deals is that neither the acquirer nor the target knows the deal is going to happen until hours before it is finalized. This accelerated timeframe calls for quick and decisive actions with the customer base, in particular with a customer base that has lost its trust in its institution. Having a proactive customer playbook that can be tightly run by the acquirer is key to retaining as many customers as possible, and to easing the worries of the employees. Our team helped this bank create this critical playbook and put it into action – positively impacting millions of lives.
"Let’s make a huge impact for our clients and our clients’ clients."
